State Post Bureau: On the day of "double 11", the country handled 535 million express mail.

Data map: Taiyuan, Shanxi, postal workers are sorting express delivery. China News Service reporter Zhang Yunshe

  BEIJING, Nov. 12 (Xinhua) According to the official WeChat news of the State Post Bureau, on November 11, according to the monitoring data of the State Post Bureau, postal and express delivery companies handled 535 million express mail all day, which was three times the daily processing volume since the second quarter, with a year-on-year increase of 28.6%, a record high.

  It is estimated that the peak season of "double 11" this year will last from November 11th to 18th. During the peak period, the whole industry will handle 2.8 billion pieces of express mail. The whole industry still regards "peak-shifting delivery and balanced promotion" as the core mechanism, and strictly controls the peak delivery volume according to the delivery carrying capacity of each enterprise and the planned push volume. Through big data platforms such as postal industry safety supervision information system and e-commerce collaborative platform, the State Post Bureau will pay close attention to the whole network operation in real time, guide enterprises to control the dispatching rhythm, and moderately extend the delivery time limit of double 11.

  In order to achieve the goals of "two noes" (no paralysis of the whole network and no explosion of important nodes) and "three guarantees" (smooth flow, safety and stability), on the basis of the existing service capacity, the whole industry temporarily hired nearly 400,000 people and 120,000 vehicles, and added more than 3.6 million square meters of processing sites and more than 3,000 sets of automatic and semi-automatic sorting equipment. Technically, unmanned warehouses, drones and unmanned vehicles have gradually achieved mass production and large-scale application. More than 200 intelligent distribution centers have been built nationwide, and many unmanned warehouses have been set up by enterprises such as SF, JD.COM, Cainiao and Suning. A large number of heavy-duty storage robots and distribution robots have been promoted and applied in different occasions, and the "illegal operation AI intelligent identification system" that automatically identifies violent sorting behavior has been put into operation in some enterprises. In urban areas, 82,000 terminal public service stations have been built nationwide, and more than 380,000 sets of intelligent express boxes have been deployed, effectively supplementing the terminal service capacity of express delivery. The establishment of 59,000 rural express public pick-up and delivery points will better meet the delivery service needs of rural residents. In terms of international business, the outlets of express delivery enterprises in more than 60 countries, overseas warehouses covering more than 50 countries and regions and new international routes will play a very positive role. In terms of after-sales, AI intelligent customer service robots that can achieve 24-hour service have been put into use in many enterprises, which will effectively improve customer service capacity during peak hours.

  In response to the consumer’s concern about the "last mile" in rural areas in the peak season, the relevant person in charge of the State Post Bureau pointed out that up to now, express outlets have covered more than 30,000 towns and villages, and the coverage rate of express outlets in towns and villages nationwide has reached 96%, effectively improving the distribution capacity in rural areas. At the same time, the State Post Bureau specially issued the "Implementation Plan for Accelerating Express Delivery to the Countryside" this year, intensified efforts to build a terminal delivery service system consisting of home delivery, box delivery and platform delivery, and constantly promoted the integrated development of transportation and postal express delivery, and promoted the coordinated development of express delivery and rural e-commerce. In addition, since April this year, two rounds of cleaning up and rectifying illegal charges for express terminal services have been deployed nationwide, effectively safeguarding the legitimate rights and interests of farmers. On the issue of express packaging, with the help of "double 11", the industry has vigorously promoted the "9571" project of green development, continuously reduced the secondary packaging of e-commerce express mail, and deployed 27,000 standardized express packaging recycling devices at terminal service stations. At the same time, enterprises have done a lot of work in reducing the use of packaging materials, promoting electronic face sheets, circulating transfer bags and packaging recycling boxes.

Sichuan is still beautiful. The Dragon Boat Festival holiday is warm everywhere.

Special topic: Wenchuan earthquake in Sichuan

  Yesterday was the first small holiday after the Wenchuan Earthquake. The sky is raining, and the earthquake relief continues, but strings of zongzi, sachets, calamus and mugwort leaves convey a warm festive atmosphere in this cool weather. On the first day of the Dragon Boat Festival holiday, while many citizens were reunited with their families, many people chose to go out and enjoy the holiday. They relaxed their pent-up feelings during their travels and experienced the still beautiful Sichuan for themselves.



Yesterday morning, hundreds of married couples took photos in Hejiang Pavilion as a souvenir.


  Yesterday was the first small holiday after the Wenchuan Earthquake. The sky is raining, and the earthquake relief continues, but strings of zongzi, sachets, calamus and mugwort leaves convey a warm festive atmosphere in this cool weather. On the first day of the Dragon Boat Festival holiday, while many citizens were reunited with their families, many people chose to go out and enjoy the holiday. They relaxed their pent-up feelings during their travels and experienced the still beautiful Sichuan for themselves.


  Emei Mountain: The number of tourists increased year on year.


  Yesterday, Emei Mountain Scenic Area received more than 5000 tourists. "Obviously better than our previous expectations." The relevant person in charge of Emei Mountain Scenic Area introduced. Among the tourists who came to Emei Mountain yesterday, self-driving tourists became the main force. According to the statistics of Emei Mountain digital monitoring system, the number of self-driving vehicles that came to Emei Mountain yesterday reached 1768.


  Among them, self-driving cars from Chengdu accounted for half. "Many of them are to relax." It is understood that in addition, there are more self-driving cars from Chongqing and Zhejiang, as well as from surrounding areas such as Meishan. Wang Xiaoqing, a tourist from Chongqing, came to Mount Emei for the first time. After coming down the mountain, he said that Mount Emei was more beautiful than he expected.


  Team tourism is also recovering. Yesterday, there were six teams coming to Emei Mountain, and three in Chengdu and Chongqing respectively. "Since we held the Chengdu-Yule Line Boutique Conference two days ago, the travel agencies in Chengdu have sent delegations every day." Emei Mountain Scenic Area said that they are very confident in the tourism market after the earthquake.


  According to statistics, Mount Emei received a total of 5,000 tourists yesterday, a slight increase compared with the same period last year. The hotel occupancy rate is over 60% on average. It is expected that the number of tourists will reach its peak at the Dragon Boat Festival today.


  Chengdu: Tourists enjoy the Dragon Boat Festival.


  The first Dragon Boat Festival holiday forecast issued by Chengdu Holiday Office shows that the tourist attractions and attractions in Chengdu that are unaffected and fully open have attracted a large number of tourists. Huaxiang Rural Residence in Hongsha Village in Jinjiang District received 15,000 tourists, Huanglongxi in Shuangliu County received 12,000 tourists, and Wenjiang Northern Ecological Zone received 8,000 tourists. Although the number of tourists is less than the previous small holiday, the rapid start of the market has made these scenic spots even "unexpected".


  It is reported that there are 65 scenic spots (spots) that have been opened and received tourists in Chengdu except Dujiangyan, Pengzhou and chongzhou city. The "Dragon Boat Festival" held in Shuangliu, Wenjiang, Qionglai and other districts (cities) and counties, such as blessing, setting off river lanterns and eating zongzi, as well as rural tours in the suburbs of the city, also attracted many tourists.


  At the same time, the Law Enforcement Brigade of the Municipal Tourism Bureau went to the major travel agencies and scenic spots in the city to inspect the safety precautions and market order, and focused on setting safety warning signs and unblocked safety passages to ensure the tourism safety during the Dragon Boat Festival holiday.


  Travel Agency: More people will visit Sichuan!


  After the earthquake, many travel agencies in Sichuan closed down or were semi-closed. However, with the arrival of the Dragon Boat Festival, many travel agencies in Chengdu received their first business after the earthquake. "Although the amount is small, we see hope in it." A staff member of the Provincial Youth Travel Service introduced. Before the Dragon Boat Festival, guests kept calling for advice, which surprised them. It is understood that during the Dragon Boat Festival, many citizens in Chengdu also traveled to other provinces by participating in tour groups. These routes are mainly Yunnan, Guilin, Guizhou and East China. Although the number is small, the citizens’ willingness to travel has gradually increased, which has enhanced the confidence of travel agencies.


  According to the analysis of a senior person in the tourism industry, the overall travel situation of the Dragon Boat Festival is definitely worse than that of previous years. There are three main reasons. First, yesterday happened to be the college entrance examination, and many parents had to accompany their children to take the exam; Second, the general rainfall yesterday affected people’s mood for traveling; Third, after the earthquake, many people want to go home to reunite with their loved ones and spend the holidays at home. He believes that with people’s lives on the right track, more people will be willing to travel. "With the joint efforts of everyone, more people will come to visit the still beautiful Sichuan!" (Reporter Tao Ying Intern Huang Lian)

Seeing consumption at the beginning of the year | Fixing the most beautiful family photo studio appointment before the holiday is hot.

CCTV News:The Spring Festival is coming, and it is the choice of many families to take family photos in the photo studio. The reporter recently visited the Beijing market and found that the passenger flow of many photo studios has increased significantly, and some places even have to make an appointment many days in advance.

Reporter:I am now in Dabei photo studio on Qianmen Street in Beijing. The staff told me that with the approach of the Spring Festival, more and more customers come here to take photos, especially the family photos are selling more and more hot.

Beijing consumers:Once a year, I added this family of five, and I took my parents with me. It was also the first time to take a photo with my baby.

Beijing consumers:Want to take a picture of her (mother) every year, (she) is a little nervous.

In the photo studio, the staff told reporters that in recent days, family photos, black and white and color headshots are still the main products in the store, and most customers are coming from this classic nostalgia.

Beijing consumers:We were born in the 1980s, and there weren’t many color photos at the beginning. It’s quite retro to bring children to take pictures.

Meng Qingyi, manager of Beijing Dabei Photography Front Store:At the end of the year, the passenger flow still increased. Usually, we take more than 200 photos (every day), but now we can take between 300 and 400 photos, mainly because we have more photos.

Reporter:Different from the traditional photo studio, we see more young people in this fast and fashionable photo studio in Xidan, Beijing. For them, taking a photo at the end of the year is the pursuit of a sense of ritual in life.

Beijing consumers:We want to shoot something academic, or something related to the New Year.

Beijing consumers:This suit is also suitable for the occasion, just in line with the new year atmosphere.

The reporter learned that with the continuation of Christmas and New Year’s products and the launch of family photo products in the Spring Festival, there are more choices of products in the photo studio at present. The price of a single person ranges from 300 to 500, and the daily reception volume has also increased by about 20% compared with usual.

Wang Xinwei, manager of a fast fashion photo studio in Beijing:Many customers choose to take a photo at the festival just to increase the sense of ceremony and send a circle of friends. Basically, every day is a full state, and weekends are full. The best sellers are Weiyang and Chiying in the national tide. Because it is red and Chinese style, customers will have more choices.

Ru Zhengang, the maker of "anti-fate wheat": what you want all your life is a bumper harvest.

Image source: China Radio Network

Image source: China Radio Network

CCTV News:"Family, less idle month, people twice as busy in June. At night, the south wind rises and the wheat is covered with yellow. " It’s the wheat harvest season in a year. Under the blue sky in the distance, golden wheat waves are surging. The newly harvested wheat is ground into fragrant flour and enters the kitchens of various households. ……

One out of every eight steamed buns eaten by more than 1.3 billion people in China comes from the wheat variety "Bainong Aikang 58", which is known as "the first wheat in Huanghuai". It is "Mai Da" Ru Zhengang who successfully cultivated this new wheat variety. He is the vice president of the School of Life Science and Technology of Henan University of Science and Technology, the director of the Henan Hybrid Wheat Engineering Technology Research Center, and the chief expert of wheat disease and pest resistance breeding in Henan Province.

Ru Zhengang often said: "As an agricultural science and technology worker, you can’t help farmers increase production and income. You are nothing!" His lifelong aspiration is to fill the granary of China with the power of science and technology.

Change the world with a "go against the sky wheat seed"

Food is scarce and farming is difficult. These childhood memories make Ru Zhengang have an indescribable feeling for wheat. He has always had a "wheat dream", "We must have enough food in Chinese, and the granary is full of our own wheat".

In 1981, Ru Zhengang, who graduated from agronomy, was selected by Professor Huang Guangzheng, a national expert who was famous in the breeding field at that time and won the second prize of national invention, and "pulled into" the breeding industry. Since then, it has been persistent for 36 years.

In order to find the root of the problem of wheat growth, Ru Zhengang ate and lived in the wheat field for several days. In order to ensure the accuracy of the data, he took the research team to manually thresh one by one; In order to understand the growth of wheat in various places, he traveled almost every wheat producing area in China.

In the process of breeding new wheat varieties such as "Aikang 58", Ru Zhengang explored and created a set of nearly complete scientific methods, theoretical systems and scientific research equipment and breeding platform established from it. In his breeding base, from the molecular biology laboratory to the artificial climate room, to the intelligent greenhouse, and then to the outdoor experimental field, it takes only a few minutes to be fully prepared. It is these few minutes’ path that shortens the time of wheat breeding by six years.

Ruzhengang successively cultivated and popularized many varieties such as "Bainong 62", "Bainong 64", "Bainong 160" and "Bainong Aikang 58", and the wheat varieties with stable and high yield filled the granaries of China, which also made the people happy. Ruzhengang has become an out-and-out "God of Grain".

The inspiration for scientific research propositions comes from ordinary people.

"All my scientific research topics and the inspiration and source of technological innovation come from ordinary people." Ru Zhengang traveled all over the country in most wheat fields, and no matter where he went, he never forgot to ask the villagers to "find fault" with their own seeds.

Can wheat be high-yielding and lodging-resistant? Can wheat be planted whenever it wants? The ears of wheat are big, can you make more grains? There are too many ears, can you make the straw shorter? The wheat straw is short, can it tolerate barren and drought? … … Seemingly harsh problems are thrown at him from time to time, and if Ru Zhengang gets the treasure, it will eventually turn into his most breakthrough and creative scientific research topic.

Many experts believe that the wheat yield in Huanghuai area of China has reached the "ceiling", and it is "even more difficult" to further increase the yield. Ru Zhengang’s thoughts and vision jumped to the northeast and Guangdong, Fujian and other places, hoping to find a record-breaking "artifact" in these places.

He constantly challenges himself and his limits. "Even though the frost of time has stained my temples and the knife of years has carved my forehead, why don’t I change my mind and be as heroic as yesterday?" Ru Zhengang expressed his ambition to charge for hybrid wheat breeding in poetic language.

Loving wheat is like your own daughter.

Ru Zhengang said that after 36 years of research, Wheat is actually like his daughter. It can understand his words, and he knows how it can be good, what it likes, what it doesn’t like, and how to make it happy.

"When you chat with wheat with your heart, you can feel the power of its life. Although the breeding work has to face failure 90% of the time, every improvement is an exploration of life and a spiritual enjoyment." Ru Zhengang said.

In Ru Zhengang’s view, wheat that can give people full returns, like wheat, is not wheat, but wheat of a work of art.. He wants to cultivate better wheat varieties, serve the strategic needs of modern agricultural production and national food security, and make new contributions to China’s food security and agricultural harvest. (Source: Ministry of Science and Technology)

Rational planning, avoiding over-consumption and over-consumption, are you willing to spend money by stages?

  The report of the 19th National Congress proposed that we should implement the new development concept and build a modern economic system.

  In this regard, it is an important content to improve the system and mechanism of promoting consumption and enhance the basic role of consumption in economic development. In recent years, consumption has replaced investment as the first driving force of economic growth. Behind this, the innovation of payment methods brought by technical means has contributed greatly, and installment consumption is one of them. "Spend tomorrow’s money and enjoy today’s resources", whether it is life consumption such as digital electronics, home appliances and furniture, or service consumption such as training, tourism and entertainment, the tentacles of phased consumption have extended to all aspects of life.

  Can installment consumption really make people enjoy life ahead of schedule easily? In the face of the network staging platform with spurt growth, how should consumers rationally stage and make good use of staging?

  How hot is the market?

  "It is no exaggeration to say that more than 90% of college students around me have used installment consumption, and food, clothing, housing and transportation, leisure and entertainment can all be solved by installment consumption."

  "With children at home, the requirements for environmental sanitation are relatively high. My British Dyson vacuum cleaner was made of JD.COM white stripes. I often shop in JD.COM, and I can avoid paying interest by installments with coupons. It is much more economical to installment this year than to use a bank credit card. " Hao Yihang, an employee of a large state-owned enterprise in Beijing, is a fan of JD.COM IOUs. In his words, the slogan of "Consumption by stages, so that youth does not leave blank" attracts young people. The service of "Shopping first, paying later" and "30 days interest-free and staging at will" makes life consumption zero obstacles. "Consumption by stages is so cool!"

  It reduces the pressure of one-time payment, and the relaxed shopping experience of "installment consumption" makes people happy. Hao Yihang said that Apple’s upcoming iPhone X, which he also intends to buy in stages, will not cause economic pressure and keep up with the trend. Staging consumption can make the monthly salary diversified and meet more new consumption needs.

  The application method is flexible, the application procedure is convenient, there is no need for mortgage guarantee, and the approval speed is fast. With these characteristics, installment consumption quickly wins the favor of young people. The group represented by "post-90 s" grew up in the era of rapid development of the Internet, and accepted new technologies, new things and new products with a high degree. Pursuing efficiency and enjoying the present are their main consumption concepts, and this group is the main force of phased consumption.

  "It is no exaggeration to say that more than 90% of college students around me have used installment consumption, and food, clothing, housing and transportation, leisure and entertainment can all be solved through installment consumption." Wang Peng is a junior in a university in Beijing. As early as when he first entered school, he began to use installment consumption, which was very convenient.

  "This year, the money I signed up for the TOEFL training class was solved by stages. A TOEFL class costs more than 30 thousand yuan, and I ask my parents directly. I’m a little embarrassed. After using the staging platform, I will take out some money from the living expenses to repay the loan on schedule every month. Although there is some interest, I think it is worthwhile. " Wang Peng said that installment consumption is very common among college students, ranging from buying computers and mobile phones, education and training, to recharging phone bills and purchasing tickets for movies. They all like to choose installment.

  In the past two years, the installment consumption platform has developed rapidly, especially the "internet plus installment consumption" platform has made up for the shortcomings of the traditional financial industry and served the groups that it failed to cover. Recently, the industry has welcomed the "regular army", banks have returned to the field of campus installment consumer credit, and the market is gradually standardizing. According to the forecast of relevant institutions, in the past five years, the average annual growth rate of installment consumption loans exceeded 20%.

  How tempting is it?

  Some merchants deliberately weaken the intermediary fees and induce consumers with the gimmick of "low threshold, zero interest and zero down payment", while the handling fee and service fee behind the products are actually higher than the interest.

  "I obviously bought a 5799 yuan mobile phone, but the final repayment was more than 1700 yuan, which means that I spent nearly 8000 yuan on this mobile phone. Although the mobile phone was used more than one year in advance, it also paid a price. " Speaking of installment consumption, Zhao Xiaoxian, a chef in a restaurant in Hefei, Anhui Province, felt quite helpless. "It is very difficult for migrant workers like me who have no stable income to apply for bank credit cards. Online merchants lied to me that installment consumption threshold is low, procedures are convenient and interest is low. However, in the final calculation, the handling fees are higher than the interest. "

  Dong Ximiao, a senior researcher at Chongyang Financial Research Institute of Renmin University of China, believes that the staged consumer market is developing rapidly, but the good and the bad are mixed, and many services are falsely advertised. The main purpose of staging business on the consumer platform is to expand users’ staging consumption, but the way to expand customers mainly comes from offline, and salesmen are easy to cheat and induce consumers for the sake of performance. Some merchants deliberately weaken the intermediary fees, and basically induce consumers with the gimmick of "low threshold, zero interest and zero down payment", while the handling fee and service fee behind the products are actually higher than the interest, which makes consumers feel miserable.

  "The development of bank credit card business is relatively mature, and both the bank’s own risk control system and regulatory regulations are relatively perfect. However, the staged market has outstanding problems such as false propaganda and induced sales promotion in a fierce competitive environment. " Dong Ximiao said.

  The installment consumption business of traditional commercial banks is standardized, mainly for consumers with stable income. Consumers have lower risk in using it and can effectively protect their rights and interests. The market gap that traditional commercial banks can’t cover has inspired the rise of Internet staging platforms, which have low thresholds and are aimed at social groups such as students and migrant workers. Coupled with the lag of regulatory policies, some disadvantages of installment consumption are constantly emerging.

  For example, it is inevitable that unqualified consumers will default in time on the staging platform. Salespeople usually "salute before soldiers", but the effect of "collection" will be linked to performance. Because there is no standardized and legalized collection supervision policy at present, there are different kinds of violent collection behaviors in the staged market in reality.

  The risk of disclosure of personal information makes installment consumption a safety hazard. Many people have encountered the problem of "receiving a collection message without a loan" and "being registered under an assumed name without registration". Most people will choose to ignore it, but doing so may affect consumers’ credit information and bring inconvenience to life and work.

  In addition, from the consumer’s own point of view, staged consumption increases irrational consumption behavior. The amount of payment is reduced when the installment is consumed, which makes people have the illusion of spending less. The risk monitoring measures of many platforms are not in place, which may easily lead to credit problems such as overdue default by unqualified consumers.

  How hard is it to choose?

  By means of digital management and information sharing, we will strengthen the construction of credit system and prevent multi-head lending. Consumers should abandon vanity, comparison and blind obedience.

  Behind the popularity of installment consumption, how can we rationally use and manage installment consumption?

  Dong Ximiao believes that from the perspective of regulators, we should continue to carry out the special rectification of Internet finance and increase the cleaning and rectification of various stages of consumption platforms. For the platform with disorderly operation and chaotic management, if it fails to pass the filing in accordance with the regulations, measures should be taken to resolutely close it.

  "At present, China’s credit information market still needs to be further improved, and the problem of long-term lending in the industry has not been completely solved. I believe that after the sharing of credit information data at the national level in the future, the whole industry will develop more healthily and orderly." Dong Ximiao said.

  Credit data is an important link in risk control of phased consumption platform. Companies such as Taobao, JD.COM, Ctrip, etc., which have mastered the consumption scenes of hundreds of millions of users, have a large user base and many data resources, and can keenly capture the credit rating of users, and the cost of risk control is low. It is difficult for other financial platforms to accurately judge consumers’ credit information "Facebook".

  "Now, for installment consumption, we have to put a lot of energy into risk prevention and control. It can be said that if the risk control is done well, the operating cost will be reduced, and the platform installment consumption interest rate will be reduced accordingly, thus attracting more quality customers." Gao Sheng, the public relations director of Staged Music Mall, said, "For example, we are now using artificial intelligence technology to develop ‘ Hawkeye ’ The intelligent risk control engine has more than 6,000 risk control model data variables, which can greatly improve the efficiency of risk control audit. "

  Dong Ximiao suggested strengthening the construction of credit infrastructure, consolidating and enriching the credit information system by means of digital management and information sharing, improving the risk identification ability and risk prevention efficiency of installment consumption business, and enabling institutions and customers to enjoy more convenience in inclusive finance.

  Banks and internet platforms should further improve or establish their own risk assessment and monitoring systems, objectively evaluate users’ consumption levels, and reasonably set credit lines; Staging consumption business institutions and platforms should correctly carry out marketing propaganda, put an end to false propaganda and induced propaganda, and set up necessary punishment mechanisms.

  For consumers, we should carefully choose between bank credit card and installment payment platform, and try to choose a bank credit card with a more formal and perfect management system. If you choose the internet installment consumption platform, you should carefully check how to calculate the installment consumption interest, handling fee and service fee to prevent being charged with high interest and service fee.

  "Installment consumption is a form of prepayment. If the repayment is overdue, it will not only increase the overdue interest, but also affect their credit rating, and even some financial institutions will terminate the installment business." Dong Ximiao said that consumers should abandon the bad mentality of vanity, comparison and blind obedience, carefully weigh whether the purchase of goods is reasonable, and formulate reasonable consumption and repayment plans to avoid over-consumption and over-consumption.

  The insiders believe that for platforms with relatively standardized operations, the principle of "same business, same supervision" should be adopted to implement penetrating supervision, safeguard the legitimate rights and interests of financial consumers and protect the security of personal information. At the same time, we will strengthen the monitoring of the installment business it provides in terms of loan purposes and capital flow. Consumers should also enhance their risk awareness, strengthen the study of financial consumption and network security knowledge, and not disclose personal information at will to improve their ability to identify and prevent bad businesses.

  What are the installment consumption platforms? (link)

  In the past two years, staged consumption platforms have mushroomed, with different application scenarios and different characteristics.

  JD.COM White Strip: the first Internet consumer financial product in the industry. You can enjoy a deferred payment period of up to 30 days or a payment by installments of up to 24 days if you use white bars for payment on JD.COM website. In recent years, JD.COM White Bar has been integrated into more consumption scenes, gradually covering the fields of renting, tourism, decoration, education, wedding and so on, extending from credit purchase service to providing credit consumption loans to provide credit consumption services for more consumers.

  Ant Flower Garden: Born in the e-commerce department, it mainly supports multi-scene shopping. Its main application scenarios are Taobao and Tmall. Recently, it has also settled in most e-commerce shopping platforms, such as Amazon, Suning and local life service websites, such as word of mouth, Meituan, public comment, etc., and also involved some overseas shopping websites.

  Staging music: Staging music in the staged shopping mall under Lexin Group is a new consumption platform of "e-commerce+finance". The shopping mall consumption scene involves 3C digital, outdoor sports, beauty care, eating, drinking and having fun, etc. It is the official authorized distributor of Apple mobile phones. The platform provides phased consumption services for mainstream consumer groups such as young people and white-collar workers.

  Consumer finance company: it is a non-bank financial institution that provides unsecured and unsecured consumer loans. According to the "2017 Internet Consumer Finance Development Report and Outlook" by Suning Financial Research Institute, there are currently 22 licensed consumer finance companies in China, of which banks account for more than 90%. Consumer finance companies have offline channels, and offline outlets basically involve the whole country. Many licensed financial consumer companies have launched in-store consumption business to expand the financial consumer market. With the development of internet finance in recent years, many consumer finance companies have begun to cooperate with e-commerce platforms to develop online consumer credit business.

  (Song Chao)

Press conference on March 15th International Consumer Rights Day

Published by:

Li Jun ‘an is a member of the Party Group of Zhengzhou Municipal Market Supervision Administration, a second-level senior sponsor and a spokesperson.

Zhou Fang, Head of Food Production Supervision Department of Zhengzhou Municipal Market Supervision Administration

Mao Lixin Deputy Secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration

Luo Xiangyu Director of Zhengzhou 12315 Complaint Reporting Rights Protection Center

Deputy Secretary General of Zhengzhou Consumer Protection Association, Chen Xiaoyan

Moderator:

Yang Xin, Director of the Press and Publicity Department of Zhengzhou Municipal Market Supervision Administration

Time: March 10th, 2021 at 10:00.

Moderator Xin Yang

Friends of the press, distinguished guests,

Good morning!

Welcome to today’s press conference.

The annual "March 15th International Consumer Rights Day" is coming soon. This year, the theme of Consumer Rights Protection Year announced by China Consumers Association is "Protecting Safe and Smooth Consumption", which is intended to strengthen the supervision responsibility of government departments and make every effort to create a safe consumption environment. Around this theme, combined with the responsibilities of the market supervision department and the consumer association, our supervision department and the Municipal Consumers Association summarized the analysis report on the acceptance of consumer complaints and reports in 2020 and the development of law enforcement inspection in 2020, and announced it to the public.

First of all, let me introduce the leaders and guests attending today’s press conference:

Li Jun ‘an, member of the Party Group of Zhengzhou Municipal Market Supervision Administration, second-level senior sponsor and spokesperson; Zhou Fang, head of the Food Production Supervision Department of Zhengzhou Municipal Market Supervision Administration; Mao Lixin, deputy secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration; Luo Xiangyu, director of the 12315 Complaint Reporting Rights Protection Center; and Chen Xiaoyan, deputy secretary-general of Zhengzhou Consumer Protection Association.

Also present at today’s press conference are friends from the central, provincial and municipal media. Welcome everyone!

Next, please invite Li Jun ‘an, a member of the Party Group of Zhengzhou Municipal Market Supervision Administration, a second-level senior sponsor and a spokesperson, to release an analysis report on the acceptance of consumer complaints and reports in 2020.

Li junan

Media friends:

Good morning everyone!

The Party Group of Zhengzhou Municipal Market Supervision Administration attaches great importance to the protection of consumers’ rights and interests. In 2020, according to the reform plan and work requirements of market supervision institutions, the Municipal Bureau established a new Zhengzhou 12315 Complaint Reporting Rights Protection Center. With the number of "12315", we provided market supervision consultation, complaint and report services to the outside world, and opened 30 telephone seats to provide 24-hour hotline service for consumers in our city throughout the year. At the same time, the Municipal Bureau focuses on serving people’s livelihood, insists on keeping integrity and innovation, and actively builds a consumer rights protection network. In all major enterprises and supermarkets in the city, a "consumer rights protection service station" has been established, and enterprises have been mobilized to actively solve "online consumption disputes", organized "safe consumption creation" activities, and promoted the commitment mechanism of "no reason to return goods offline". Through various efforts, the city’s consumer market has been further purified, the market consumption environment has been optimized, and the sense of gain and happiness in the consumer environment has been improved.

In 2020, the city’s 12315 system received 413001 consumer inquiries, complaints and reports, including 258168 inquiries, 81800 complaints and 73033 reports. 81,593 complaints were settled, with a settlement rate of 99.74%. The amount of disputes involved in the complaints was 334.1707 million yuan, and the amount of economic losses recovered was 72.5416 million yuan. 72,743 reports were completed, with a completion rate of 99.6%.

Judging from the way of acceptance, the 12315 hotline received 325195 consumer appeals this year, and it is still the main channel for complaint acceptance; The national 12315 Internet platform received 61436 consumer appeals, which was the second acceptance channel; The mobile client, WeChat, Alipay applet and mobile APP received 21,026 consumer appeals, and the receiving volume increased significantly. There were 5,344 incoming letters and other forms, and the proportion of receiving letters decreased compared with previous years, indicating that the trend of consumer complaints is developing in the direction of convenience, digitalization, networking and intelligence, and also embodying the advantages of "internet plus" government services.

Based on the summary analysis of hot issues of consumer complaints in 2020, it is mainly reflected in the following five aspects:

I. Complaints and reports on residents’ services and daily necessities

A total of 8959 such complaints and reports were accepted throughout the year. First, fitness and sports venues. The problems of recharging and refunding fees caused by the epidemic situation, such as not being able to operate normally, changing business address, leaving private education, etc., mainly include "it is easy to apply for a card, it is difficult to return the card", "closing the store and running away", "restricting consumption" and "standard terms". The second is clothing, shoes and hats. There are many disputes about return and exchange caused by inconsistent ingredients, quality defects, physical differences and after-sales service. The third is a cultural communication company. Tickets are sold online, but affected by epidemic control or other reasons, which leads to the cancellation of performances or disguised price increases, and it is difficult for consumers to refund tickets. The fourth is household items. The quality and specifications of the physical object are inconsistent with the samples, the goods are not delivered in time, and the appearance defects are difficult to return.

Second, food complaints and reports

A total of 8996 such complaints and reports were accepted throughout the year. First, frozen and quick-frozen foods. Problems such as foreign body, mildew and deterioration of food are relatively concentrated; Second, merchants fictionalize and exaggerate the efficacy of food. There are problems such as false propaganda and illegal propaganda; The third is the labeling of food packaging. There are problems such as incompleteness, failure to indicate the name and address of the factory, no production date and no production license number; The fourth is to order food online. Problems such as non-delivery, less delivery, non-payment and substandard hygiene of catering units.

Iii. Complaints and reports on vehicles

A total of 2728 such complaints and reports were accepted throughout the year. The first is the problem of car purchase and consumption. After the intention to buy a car, the merchant promised to get a refund, but in the end, it was impossible to get a refund, the consumer could not pick up the car within the promised time, and the 4s shop did not agree to change the model, which made it difficult for consumers to get a refund. The second is the issue of fees. After the repayment of the car by installment is completed, the problem of charging the handling fee for releasing the charge; The third is vehicle maintenance. During the warranty period, vehicle maintenance, on the grounds that there are no accessories, will not be repaired or buck passing, as well as the abnormal quality of the car after the three-guarantee sale.

Four, household appliances and communication equipment complaints.

A total of 2,874 such complaints and reports were accepted throughout the year. The first is the quality of household appliances. Purchase, installation and delivery of household appliances, quality or defects, and damage after use; The second is the after-sales service of household appliances. The main problems are no maintenance, lack of accessories, no return and other issues; The third is the distinction of after-sales responsibility. No "three guarantees" on the grounds of man-made damage and unclear definition of maintenance responsibility; Fourth, it is difficult to return communication equipment. It is suspected that the purchased mobile phone is a refurbished or second-hand mobile phone, and it is difficult to communicate and collect evidence and return it; The fifth is the problem of mobile phone accessories. Mobile phone repair and replacement of second-hand accessories, the use of counterfeit and inferior mobile phone accessories and other issues.

V. Complaints and reports on decoration and building materials

A total of 948 such complaints and reports were accepted throughout the year. Mainly reflected in the decoration materials and cabinets, doors and windows, furniture and other issues. The first is advertising. Merchants use absolute terms such as "best", "highest quality" and "leading technology" in advertisements, and use exaggerated propaganda and false propaganda such as "never fading", "nontoxic and environmentally friendly" and "antibacterial and breathable". The second is the issue of service commitment. After-sales service has problems such as deliberate delay or unreasonable refusal, failure to deliver goods on time, failure to install on time, failure to fulfill service commitments, etc. The third is product quality. There are some problems in building materials, such as unqualified quality, fake materials, fake and inferior quality, and excessive odor.

In order to effectively strengthen the protection of consumers’ rights and interests, and smooth the channels for reporting complaints, the Municipal Bureau has arranged to launch a special campaign to ensure safety and stability in the whole city in early March. Focus on key areas, key places, key units, key equipment and key areas to carry out centralized management, eliminate potential safety hazards and protect consumer safety. During the special action, the general public are invited to actively participate. If potential risks in the market consumption field are found, or infringement of consumers’ rights and interests is infringed, complaints can be made by calling the "12315" hotline; You can also report complaints through the National 12315 Internet Platform (www.12315.cn).

Dear friends, 2021 is the centenary of the founding of the Communist Party of China (CPC), the first year of the 14th Five-Year Plan, and a crucial year in the process of the modernization of Zhengzhou as a national central city. At present, it coincides with the National People’s Congress and the "March 15th" International Consumer Rights Day. The city’s market supervision system will conscientiously implement the "four strictest" requirements put forward by the Supreme Leader General Secretary, improve political stance, highlight problem orientation, safeguard consumer safety, and serve people’s livelihood. We will severely crack down on illegal acts that infringe on consumers’ rights and interests according to law. Escort consumers with excellent results, show a good image of market supervision, promote the high-quality development of Zhengzhou, and present gifts to the centenary of the founding of the Communist Party of China (CPC).

Thank you!

Moderator Xin Yang

Next, please ask Mao Lixin, deputy secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration, to release the development of law enforcement inspection in 2020.

Mao Lixin

In 2020, we thundered to crack down on violations of laws and regulations in the field of market supervision, and the special rectification achieved remarkable results. Help prevent and control the epidemic, focus on the prices of daily necessities such as vegetables, and decisively dispose of the case of "high-priced cabbage", which won praise from netizens all over the country and effectively stabilized the market price. Organize special rectification of epidemic prevention supplies certification, and handle 26 inter-provincial transfer cases. Special enforcement of advertising was carried out, and 337 false and illegal advertisements were closed, with a fine of 6.177 million yuan. Xiangsheng Street Store, a Pingxin pharmacy in Henan Province, issued a false advertising case, which was listed in the "Typical Cases of National False and Illegal Advertisements in 2020" by the General Administration. 9 cases of medical services and education fees were handled, with a fine of 639,000 yuan. In the city, 2,960 cases of medical equipment, cosmetics and food hygiene were filed, 2,454 cases were closed, 21.002 million yuan was fined, 25 cases were handed over to the public security, 15 cases were filed, 7 people were detained and 7 people were arrested. 35 cases of illegal salt were settled. The tobacco market banned 481 unlicensed merchants, handled 2,249 cases with a case value of 44.627 million yuan, fined 4.235 million yuan, handed over 136 cases to public security organs, detained 27 people, arrested 6 people and sentenced 11 people. We cracked down on "counterfeiting and confusion" and unfair competition in key areas, handled 36 cases and fined 693,000 yuan. Strictly crack down on illegal pyramid selling activities, put on record 3 cases, and educated and dismissed 51 pyramid selling personnel.

In 2021, we made great efforts to prepare for war, integrated the law enforcement and inspection functions of the original six major areas of industry and commerce, quality supervision, food and medicine, price, intellectual property rights and salt law enforcement, set up a comprehensive law enforcement and inspection detachment, adhered to the leadership of the party, adhered to the people-centered, adhered to administration according to law, practiced the "four strictest" general requirements, clenched our fists, polished our swords, and were fair, just, open and civilized.

Moderator Xin Yang

Next, please ask Chen Xiaoyan, Deputy Secretary-General of Zhengzhou Consumers Association, to issue a consumption reminder for 2021.

Chen Xiaoyan

In 2020, Internet service complaints ranked the third among all kinds of complaints accepted by Zhengzhou Consumers Association in the whole year, including 834 complaints and inquiries involving Zhengzhou Branch of Great Wall Broadband Network Service Co., Ltd. (hereinafter referred to as "Great Wall Broadband"). The main problems that consumers reflected on "Great Wall Broadband" were: First, poor network signal; Second, the refund time is long, and the phenomenon of delaying and shirking is serious; Third, the calculation of refund is unreasonable; Fourth, in the case that broadband services cannot be guaranteed, we will continue to induce uninformed consumers to pay broadband fees. In response to consumer complaints, Zhengzhou Consumers Association has repeatedly talked about "Great Wall Broadband" and urged it to introduce solutions as soon as possible. Up to now, a large number of consumer complaints have been delayed.

Zhengzhou Consumers Association believes that "Great Wall Broadband" company’s internal management is lax, its service concept is not correct, its awareness of safeguarding consumers’ rights and interests is weak, and its principle of good faith management is weakened, which fails to fulfill its legal responsibility as the first person responsible for safeguarding consumer rights and interests, resulting in the infringement of consumers’ right to know, fair trade and claim. Therefore, Zhengzhou Consumers Association reminds consumers: In view of the fact that "Great Wall Broadband is easy to pay and difficult to protect rights", please carefully choose "Great Wall Broadband" service.

In addition, we should pay attention to the following points when choosing broadband services: First, we should choose carefully. Go to a regular, reputable and complete after-sales service communication operator, and don’t believe in small advertisements posted at roadside agents or on the street, as well as broadband services sold at home. The second is to pay attention to retaining contracts and consumption credentials. Sign a written contract, and don’t trust verbal promises easily. When signing a contract, you should carefully read the terms of the contract, ask for an invoice in time after payment, keep relevant consumption and transaction credentials, and try to avoid transferring service fees to personal accounts through WeChat or Alipay. The third is to protect rights according to the law. When consumers encounter disputes, they can safeguard their legitimate rights and interests by negotiating with operators, asking consumers’ associations for mediation, complaining to relevant administrative departments, and bringing a lawsuit to the people’s court.

Moderator Xin Yang

Next, please ask reporters to ask questions about your concerns. Before asking questions, first inform your unit.

Dahe. com: In recent years, with the rise of live webcasting, there are more and more online shopping disputes. Can you briefly introduce this situation?

Luo Xiangyu

Online shopping is now a favorite consumption mode of our consumers, especially the rise of live webcasting with goods in recent two years, which has further promoted the network economy. But in fact, there is no big difference between webcasting and online shopping, both of which belong to remote shopping. Due to the rise of such remote shopping, consumer complaints are increasing day by day.

Taking 2020 as an example, the city’s 12315 system accepted about 15,000 online shopping complaints, accounting for nearly 20%. The main complaints are as follows: First, some anchors or platforms have exaggerated or false propaganda problems. If the goods are falsely described, the function and utility of the products are exaggerated; Promised concessions, gifts, etc. Second, some e-commerce operators delay or refuse to perform the contract. Such as arbitrarily cutting orders and refusing to deliver goods, and selling goods that are not on the right board. Third, some e-commerce operators do not undertake after-sales service obligations. If you don’t implement the "seven-day return without reason" rule and don’t fulfill the "three guarantees" obligation, etc.

According to the Law on the Protection of Consumers’ Rights and Interests and the Measures for the Administration of Online Transactions, if consumers buy goods or receive services through online trading platforms, and their legitimate rights and interests are damaged, they can complain to the platform merchants and also to the third-party trading platforms, so consumers should first negotiate with the merchants or third-party platforms through themselves, and handling consumer disputes is also the legal obligation of the merchants and third-party platforms; If negotiation fails, consumers can complain to the market supervision department where the platform merchant is located, or the market supervision department where the third-party trading platform is located, call the local 12315 or make a complaint through the "National 12315 Internet Platform", and the market supervision department will accept it as soon as possible and deliver it to the jurisdiction for mediation of consumer rights protection. At the same time, violations of laws and regulations found in the process of online transactions can also be reported to the market supervision department, which will be investigated and verified by the jurisdiction and dealt with according to law.

Consumers are also reminded to choose formal and qualified e-commerce platforms and sellers with high credibility when shopping online; Before placing an order, you should read the product details, promotion rules, return and refund methods and after-sales service policies, etc. Don’t trust the advertisements of merchants or the sensational agitation of anchors with goods, and avoid impulsive consumption and passionate consumption. At the same time, when purchasing, you must choose a formal trading platform, inquire about the business qualifications of the business operators, understand the true attributes of the purchased goods, try to keep relevant transaction records, publicity records, service commitments, etc., and keep sales vouchers to avoid the inability to prove when problems arise. After a dispute arises, try to settle it through consultation. If it fails, you can complain to our market supervision department or consumer association, and our market supervision department will do its best to safeguard the legitimate rights and interests of consumers.

Hong Kong Economic Herald: 3.15 is coming soon. Can you remind consumers of the problems that should be paid most attention to in safeguarding their legitimate rights and interests according to the daily complaints received by consumers?

Chen Xiaoyan

According to the analysis of daily complaints, especially the cases of difficulties in safeguarding rights, we notice that if consumers can improve their awareness of safeguarding rights and self-protection, pay more attention to pre-consumption claims and conscientiously perform inspection responsibilities, then even if they encounter consumer disputes, whether they negotiate with operators to safeguard their rights or seek help from consumer associations or relevant departments, consumers who are "weak" can provide more powerful assistance for the settlement of consumer disputes, which is convenient for relevant departments to help consumers solve consumer disputes.

For example, we recently received a complaint: when a consumer bought food in a supermarket, the name of the food printed on the consumption certificate provided was inconsistent with the food he bought, and the price was also inconsistent. Such proof affected the consumer’s right to claim compensation after being infringed. In the consumption survey we carried out a few years ago, we also found that the name of the goods on some supermarkets’ printed receipts was inconsistent with the goods actually purchased. In this case, if consumers did not check carefully on the spot, they would not be able to provide effective proof in time when they suffered personal and property losses.

At present, consumers should pay attention to the consumer complaints when we buy goods or receive services in our daily life: for commodity consumption, we should take the initiative to obtain and keep the consumption credentials when we consume, and at the same time, we should pay attention to checking the machine-made receipts and invoices provided by operators on the spot to ensure that the names of the bills are consistent with the names of the purchased goods, the specifications and models are consistent, and the sales prices are consistent with the personal payment prices. For service consumption, such as beauty salons, body building, home improvement, education and training, accommodation and tourism, etc., in addition to paying attention to actively obtaining and retaining consumption credentials, we should sign a service agreement with the operator at the same time, and indicate or sign a supplementary agreement in the format contract for the personalized commitment service of the operator. Prevention in advance is a strong support for safeguarding rights after encountering problems!

This year, the City Consumers Association will also strengthen consumer publicity and education, carry out in-depth consumer publicity and education into community activities, send laws and regulations, rights protection methods and consumer warning tips to consumers, and make continuous efforts to improve the consumption environment in our city!

Elephant News: A few days ago, some media reported clues about the problem of bottled water. What measures did our regulatory authorities take? Can you introduce the specific situation of the investigation?

Zhou Fang

Municipal Market Supervision Bureau has always attached great importance to food safety supervision, including bottled water, and organized special rectification, supervision and sampling inspection of bottled water production for many years. The production conditions, food safety control ability and quality and safety level of bottled water production enterprises in the city have been continuously improved. On the morning of February 6th, the online media of Dongfang Jinbao published an article on "Insider Investigation of Bottled Water Fraud", which reflected that the illegal production and operation of bottled water in the market had not been completely eradicated. After learning the relevant public opinion information, the leaders of the Municipal Bureau attached great importance to it and acted quickly that morning to organize and investigate the relevant clues reflected by public opinion. Even during the Spring Festival holiday, the investigation of relevant clues was not relaxed, and the promotion meeting was held several times in a row to arrange the deployment, and the front-line supervision was organized to ensure that the investigation and rectification were in place.

On February 6th, the online media of Dongfang Jinbao reported that the main clues were that water shops directly sold tap water and groundwater privately. Individual bottled water sales points have poor sanitation; Individual bottled water products have no identification information such as manufacturer and address; There are hidden quality problems in barreled water buckets and lids.

In response to the clues reflected by the media, our bureau immediately set up a special working class, which is personally responsible by the main leaders and composed of relevant personnel such as food supervision, news propaganda, law enforcement inspection and the public security team stationed in the bureau. According to the problems and clues reflected by the media, we went to Jinshui District, Economic Development Zone, Guancheng District, Airport District, xinzheng city, zhongmou county and other places to conduct investigations one by one with the regulatory authorities of the jurisdiction, and investigate and deal with illegal acts in time.

After investigation, Aoquan bottled water store in Zhengzhou Economic Development Zone illegally filled bottled water without any logo without obtaining the food production and operation license. The store is suspected of violating the relevant provisions of the Food Safety Law and engaging in food production and business activities without permission. The market supervision department of Zhengzhou Economic Development Zone has filed a case for investigation and punishment according to law, and made a penalty decision of confiscating 165,300 yuan. Currently, relevant administrative penalty procedures are being implemented.

The manufacturer of the "Yuzhiyang" bottled water involved in the report is Henan Yuzhiyang Beverage Co., Ltd., and its production address is Houwei Village, Xie Zhuang Town, Xiangyun Road Office, Zhengzhou Economic Development Zone, and it has not obtained the Food Production License. The company is suspected of violating the relevant provisions of the Food Safety Law and engaging in food production activities without permission. The market supervision department of Zhengzhou Economic Development Zone has filed a case according to law, and based on the illegal facts and illegal income, it has made a penalty decision of confiscating 250,200 yuan, and is currently fulfilling relevant administrative punishment procedures.

Sun Ping ‘an Department Store in Mengzhuang Town, xinzheng city did not fulfill the obligation of incoming inspection when purchasing, and operated bottled drinking water with labels that did not meet the requirements. The market supervision department of xinzheng city ordered the parties to correct the illegal behavior, and gave them an administrative penalty of warning, confiscation of illegal income of 507.5 yuan and fine of 10,000 yuan.

Shigengxin bottled water service station in Jinshui District, Lanpei bottled water service station and Lantian water station in No.135 Buchang Street, Guancheng Huizu District have not obtained food business licenses, and the local market departments have ordered them to apply for registration certificates of small food shops within a time limit.

Other problems reflected by the media, food safety violations have not been found in the field verification.

In order to further strengthen the supervision of barreled drinking water production and business operation units and effectively ensure the food safety of the people, on February 10th, our bureau issued the "Special Remediation Plan for Barreled Drinking Water Production and Business Operation in 2021", arranged and deployed the special rectification work of barreled drinking water production and business operation for 10 months, and adopted measures such as special inspection, comprehensive sampling inspection, intensified disposal, and informing industry organizations to strengthen self-discipline, so as to standardize the production of barreled drinking water, severely investigate and punish unlicensed production, sales and illegal filling without permission. Since the implementation of the rectification, the city has dispatched more than 1,000 law enforcement officers and 383 law enforcement vehicles, inspected 720 bottled water production and business units, sampled 241 batches of bottled water and source water samples, found 35 problems, ordered 35 rectifications, put 4 cases on file for investigation, and banned 10 production sites suspected of illegally producing bottled water in conjunction with local governments.

In the next step, we will also give full play to the role of complaint reporting and unblock all kinds of complaint reporting channels such as 12315. Give full play to the management advantages of township (street) party committees and governments, such as being close to the masses, gridding, long-distance system and long-distance system, solve the problems of "black dens" in food production and operation, strong concealment of illegal and criminal acts, and difficulty in daily supervision, establish a long-term mechanism of "whistling at the grass-roots level and responding by departments" to find and deal with problems, and effectively improve the food safety level of the whole city. 

Moderator Xin Yang

Due to the time, today’s press conference is over. If you need to continue the interview after the meeting, please contact the department in charge of news propaganda of Zhengzhou Municipal Market Supervision Administration at 67886297.

Today’s press conference is over, thank you!

Patent analysis method | patent citation analysis

Original Ugliness & Visualization of Teacher Cat’s Patent Analysis

Citation between patent documents is the information that reflects their technical relevance, including the documents cited by the applicant in the background technology of his patent application, the comparison documents used by the examiner in the examination process, and the evidence documents submitted by the third party when requesting patent invalidation.

Patent citation can be divided into Cited and quoting, also known as Backward citation and Forward citation. The corresponding patent citations are called cited documents and cited documents. Among them, the cited document refers to the reference document cited by the target patent/family, and the cited document refers to the later document cited by the target patent/family. The relationship among the target patent/family, cited documents and cited documents is shown in the table below.

By combing the citation relationship, the undertaking order of technological innovation research and development among patent documents can be established, which can help analysts reproduce the development process of patent technology. It can also be used as auxiliary information to judge the importance of a patent document by counting the cited situation of a patent document, such as the number of cited documents, the technical field of cited documents, the applicant of cited documents, etc. On this basis, we can also combine the information related to patent literature sources such as country, applicant or inventor, so as to judge the historical contribution, technical strength and competitive position of the technology source.

Case 1: the applicant who cited the most important patent US6191007 in the field of 1:FDSOI technology.

The applicant who cited the patent US6191007 the most times.

Chart Source: Zhang Maoyu. Industrial Patent Analysis Report (Volume 50) Advanced Chip Manufacturing Technology [M]. Beijing: Intellectual Property Press, 2017.

The most frequently cited patent application in the field of FDSOI technology is the patent application with publication number of US6191007 filed by Denso in 1998, which was cited 316 times, and all of them were not self-cited. The main technical direction of this patent application is technology, which is to fabricate SOI or super-wave SOI substrates by ion implantation.

The applicant who cited the patent US6191007 the most was Monolithic 3D Inc, and it can be known that the company may have made key research and development in the field of substrate technology of FDSOI following Denso’s technology. At the same time, other applicants who cited this important patent are Micron, Innovative Silicon and IBM, and these applicants are also key applicants or potentially important applicants in the field of FDSOI.

Case 2: The most influential patent applicant of microalgae related technology

The most influential patent applicant for microalgae-related technology

Chart source: WIPO patent landscape report: micro alga-related technologies

The above figure lists the most influential patent applicants for microalgae-related technologies, and provides two indicators to measure the applicant’s influence, one is the number of patent families owned by the applicant, and the other is the Citation Velocity of the applicant’s patents. The patent citation rate in this report refers to the average number of times each patent is cited by other people’s later applications every year, which excludes the applicant’s self-citation. This citation includes Patent examiners’s citation in the review process as a comparison document, and also includes other patent applicants’ use as prior art documents in the background technology of their patent application documents. The higher the number of citations, the greater the influence of the applicant in this field.

Case 3: Patent citation network of patent applicants in the field of quantum metrology and sensing

Patent citation network of patent applicants in the field of quantum metrology and sensing

Chart source: EPO landscape study on patent filing: quantum metrology and sensing

Through citation analysis, we can also see that there is a very close relationship between enterprise applicants and research institution applicants in the field of quantum metrology and sensing in technology research and development. For example, most of Lockheed Martin’s 55 patents cite the patent documents of university applicants, and 17 of them cite the patents of Melbourne University.

Original title: Patent Analysis Method | Patent Citation Analysis

Read the original text

On the Writing Skills of Patent Application Documents in China National Intellectual Property Administration Public Welfare Lecture

  In practice, a large number of inventions are protected by submitting patent applications and obtaining authorization. Therefore, the writing quality of patent application documents often affects whether the patentee can successfully defend his rights and resist competitors. In this paper, the author discusses the writing skills of patent application documents from the perspective of writing patent application documents.

  First, we should consider the appropriate scope of protection. The so-called "appropriate" scope of protection refers to obtaining as large a scope of protection as possible on the premise of complying with China’s patent law and its implementation rules.

  The author thinks that a patent application document can "predict" the comparison documents that may be retrieved, which is based on the full retrieval of domestic and foreign patent documents in the early stage of writing the patent application document, so as to determine the appropriate level of existing technology, construct an appropriate scope of protection, and make the patent more stable.

  In practice, the author found that many existing patent application documents only describe the technical scheme itself. The author believes that the process of writing patent application documents is a process of secondary creation, which requires the joint participation of inventors and patent agents to discuss various implementation methods to solve the technical problems involved in invention-creation, and determine the claims after summarizing and abstracting the technical characteristics of the implementation methods (upper generalization or functional limitation). And the upper generalization also needs as many examples as possible so that the claims can be supported by the specification. When judging the infringement, the functional features are interpreted as the specific embodiment disclosed in the specification and its equivalent embodiment, and the application of the equivalence rule is easy to have objections. Therefore, it is helpful to obtain a more appropriate scope of protection by excavating as many embodiments as possible in the writing stage of patent application documents.

  Second, when writing patent application documents, we should also consider it from the perspective of being conducive to infringement judgment. For example, based on principle of universal coverage, when writing the patent application file at first, only the most necessary technical feature set that can solve the technical problems of the invention needs to be written into the independent claim, and unnecessary technical features will only limit the narrowing of the protection scope. In practice, the name of the invention, the characteristics of the use environment, the technical characteristics of the product defined by the preparation method, and the step sequence of the method claim may limit the scope of patent protection, so it should be carefully considered when using it. If there are possibly ambiguous terms in the claim and they are not explained in the specification, it may cause obstacles to the interpretation of the subsequent claims.

  Third, the commercial prospects of patented products or methods should be considered. In the writing stage of patent application documents, patent agents may find that technical solutions can be applied to fields with more commercial prospects during the communication with inventors. For example, a technical scheme can be used in PC, but after understanding the existing technology, it is found that its application prospect in mobile terminal is very considerable, but it needs to be adjusted accordingly when applied in mobile terminal, so different technical schemes are produced, and the application strategy needs to be adjusted in time.

  Fourth, we should consider whether patents can be easily evaded by competitors. The patent agent can work with the applicant to develop possible improved technical solutions and possible deteriorated technical solutions. The improved technical solutions can be used as a "retreat" in the patent examination stage and may prevent competitors from submitting improved solutions to patent applications. According to the Guide to Determining Patent Infringement issued by Beijing Higher People’s Court, the deteriorated technical scheme does not constitute equivalent infringement, so the deteriorated technical scheme should also be considered when writing patent application documents.

  Fifth, it should be considered that it is conducive to obtaining evidence and safeguarding rights. If the applicant is engaged in the production of products, from the perspective of tort compensation, it may be more beneficial for the right holder to write patent application documents mainly against product manufacturers. This is because it is generally easier for sellers, importers and users of infringing products to prove the legal source of infringing products. In this case, it is advantageous to write the product and the claim of the preparation method of the product.

  In the fields of communication, network and computer, the applicant may face multiple infringing objects, and which infringing objects he hopes to resist is an important factor in determining his claim. Different claims can be designed for different infringing objects.

  Generally speaking, it is more beneficial to obtain evidence if you can know the technical characteristics of the product without disassembling it or using it by consumers. If you need reverse engineering to determine whether a product is infringing, you need to consider the difficulty of reverse engineering. For example, for related patents in the chemical field, the technical features that can be measured by ordinary measuring instruments or technologies are more conducive to obtaining evidence. For patents related to semiconductor and chip fields, if reverse engineering is easy to realize, components and their connection modes can be described. If reverse engineering is difficult to realize or the cost is high, it is necessary to consider whether it is necessary to change the writing method.

  Sixth, we should consider the layout strategy. When writing patent application documents, we should also pay attention to the role of dependent claims, that is, in addition to independent claims, other novel and creative technical features can be arranged in dependent claims to prevent competitors from evading design.

  At the same time, different levels of protection scope should be considered, and some patent application documents may be incompatible with certain technical features. At this time, independent claims with different protection scope can be considered to avoid giving up some protection scope due to modification. In addition, in some cases, the protection scope of the method claim can be different from that of the product claim, for example, the protection scope of the method claim can be greater than that of the product claim to achieve different levels of protection.

  Chinese applicants need to consider the relevant laws and regulations of different countries when writing patent application documents if they want to arrange patents abroad. When submitting an international patent application through the Patent Cooperation Treaty (PCT), due to the relatively limited space for modification, it is especially necessary to strictly check the priority documents.

  For example, when filing an American patent application, we should avoid too much self-admission and discussion about the existing technology. Because the U.S. Patent and Trademark Office has a strict review of Antecedent Basis, patent Enablement and Written Description, it should be extra cautious when writing priority documents. (Li Xingdi only represents the author’s personal views)
 

Notice on printing and distributing the vaccination work plan to deal with the recent infection situation in Covid-19

Notice on printing and distributing the vaccination work plan to deal with the recent infection situation in Covid-19
Guo Wei Ming Dian [2023] No.46

All provinces, autonomous regions, municipalities directly under the Central Government and Xinjiang Production and Construction Corps should respond to the joint prevention and control mechanism (leading group and headquarters) of novel coronavirus infection, and the State Council should respond to the members of the vaccination coordination group of the joint prevention and control mechanism of novel coronavirus infection:

The "Work Plan for Vaccination in Response to Recent Infections in Covid-19" is hereby printed and distributed to you, please conscientiously implement it according to the actual situation.

The State Council responds to novel coronavirus infection.Comprehensive group of epidemic prevention and control mechanism
April 6, 2023

(Information disclosure form: voluntary disclosure)

Respond to the recent Covid-19 infection epidemic.Vaccination work plan

In order to thoroughly implement the decision-making arrangements of the CPC Central Committee and the State Council, effectively respond to the recent epidemic situation in Covid-19, and ensure and safeguard people’s health, this work plan is formulated in combination with the epidemic situation, vaccine research and development, immune effect evaluation, population immunity level and other factors.

First, the target population

At this stage, the focus of vaccination is to fill the gap in immune level for different target groups and further reduce the risk of severe illness and death. The target population is as follows:

(a) people who are not infected and have not completed the established immunization program. Including uninfected people aged 3-17 who have not completed basic immunization, uninfected people aged over 18 who have not completed the first dose of booster immunization, and uninfected people aged over 18 who have not completed the second dose of booster immunization (high-risk people with infection, elderly people over 60 years old, people with serious basic diseases and people with low immunity).

(two) people who have been infected and have not completed basic immunization.

Second, the time interval and vaccine selection

(1) Time interval.

The uninfected target population completes the follow-up vaccination according to the established immunization program and its time interval requirements. Among them, for people over 18 who have completed basic immunization, the interval of the first dose of booster immunization is adjusted to more than 3 months.

People who have been infected and have not completed basic immunization can be vaccinated with one dose after 3 months of infection.

(2) vaccine selection.

Shenzhou cell recombinant Covid-19 tetravalent S trimer protein vaccine and Unacon Covid-19 mRNA vaccine have been included in emergency use, which can be used for intensive immunization of people over 18 years old.

The vaccines used for basic immunization of uninfected target population shall be implemented with reference to the relevant requirements in the previous period. In order to strengthen immunization, it is recommended to use Shenzhou cell recombinant Covid-19 tetravalent S trimer protein vaccine and Unacon Covid-19 mRNA vaccine. Other recombinant protein vaccines or virus vector vaccines that have been approved for conditional marketing or emergency use can also be selected for sequential enhanced immunization.

People over the age of 18 who have been infected and have not completed basic immunization are recommended to use Shenzhou cell recombinant Covid-19 tetravalent S trimer protein vaccine and Unacon Covid-19 mRNA vaccine, or choose other recombinant protein vaccines or virus vector vaccines that have been approved for conditional marketing or emergency use. For people aged 3-17 who have been infected and have not completed basic immunization, the vaccines used for vaccination shall be implemented according to the relevant requirements of the previous period.

Follow-up will be based on the progress of vaccine research and development, approval, combined with the epidemic situation, virus variation and other conditions, timely research and adjustment of vaccination strategies.

Third, ensure vaccination safety

All localities should continue to give priority to vaccination safety, and organize vaccination implementation in strict accordance with the requirements of the Code for Vaccination Work. Local health departments should implement the "four haves" requirement that vaccination units should have emergency personnel stationed in general hospitals at or above the second level, emergency equipment and medicines, 120 ambulances on duty, and green channels for treatment in general hospitals at or above the second level to ensure vaccination safety. Inoculation units should do a good job in vaccination information registration and vaccine flow management, and update the vaccination records in the immunization planning information system and vaccination vouchers in a timely and accurate manner.

Fourth, strengthen organization and implementation

(1) Strengthening the responsibility of territorial subjects. All localities should implement the responsibility of territorial management, attach great importance to and co-ordinate the vaccination work in Covid-19. It is necessary to strengthen the guidance of vaccination work within the jurisdiction and fully grasp the progress of the work. Relevant local departments should strengthen docking and do a good job of coordination.

(two) to play the role of the competent department of industry. The competent departments of relevant industries should guide the units where the personnel in this industry work to actively cooperate with local unified arrangements and jointly do a good job in organizing and mobilizing.

(3) Strengthen supervision and guidance. It is necessary to closely track and monitor the progress of vaccination in various places, and find and study and solve related problems in time. Improve the traceability system of vaccine flow, improve the safety supervision mechanism of vaccine chain, continuously strengthen the whole process management and safety precautions, and effectively ensure the efficient and smooth transportation of vaccines.

(4) Do a good job in publicity and guidance. All localities and relevant departments should, according to the needs of work, formulate targeted publicity measures for vaccination work, focus on the purpose and significance of vaccination, respond to social concerns, sum up and popularize typical experiences and practices, actively guide the target population to take the initiative to vaccinate, and especially guide and improve the vaccination rate of the elderly population.

Note: People aged 3-17 can only use Covid-19 inactivated vaccine of Sinopharm Zhongsheng Beijing Company, Beijing Kexing Company, Sinopharm Zhongsheng Wuhan Company and Zhifeilong Kema recombinant Covid-19 vaccine (CHO cells).

Notice of Beijing Human Resources and Social Security Departments on Adjusting the Relevant Treatment Standards of Urban and Rural Residents’ Old-age Security in 2023

Jing Ren She Fa [2023] No.7

  In order to further protect and improve people’s livelihood, and gradually improve the level of old-age security for urban and rural residents, in accordance with the provisions of the Notice on Further Improving the Determination and Normal Adjustment Mechanism of Old-age Security Benefits for Urban and Rural Residents issued by the Municipal Human Resources and Social Security Bureau and the Municipal Finance Bureau (J.R.S.J.F. [2018] No.174), combined with Beijing’s economic development, and with the approval of the municipal party committee and the municipal government, we hereby notify you of the relevant issues concerning the adjustment of the basic old-age insurance and the old-age security welfare pension standards for urban and rural residents in 2023 as follows

  One,Before December 31, 2022 (inclusive), those who enjoy the basic pension of urban and rural residents’ basic old-age insurance and the old-age security welfare pension will adjust the old-age security treatment standard for urban and rural residents from January 1, 2023.

  Specific criteria: for those under 65 years of age, 37 yuan will be increased per person per month; 42 yuan will be increased for people aged 65 and above every month.

  Second,From January 1, 2023, the basic pension standard will be adjusted to 924 yuan per person per month, and the welfare pension standard will be adjusted to 839 yuan per person per month.

  Third,For those who have received the basic old-age insurance benefits for urban and rural residents, the minimum standard of basic pension determined by the central government is not included in the family income of those who enjoy the minimum living allowance. Those who have received old-age security benefits and pensions will not be included in the family income of those who enjoy the minimum living allowance for the time being in 200 yuan per person per month.

  The funds required for this adjustment shall be borne by the municipal and district finances, 50% each.

  This is for your information.

Beijing Municipal Bureau of Human Resources and Social Security    

beijing finance bureau    

Beijing Municipal Civil Affairs Bureau    

July 6, 2023