Moscow, Sputnik news agency & radio, June 24-Sergei Kravcov, director of the Russian Federation’s Bureau of Education, Science and Supervision, told the media at a news conference that Chinese was included in the Russian national unified examination for the first time, with an average score of 62.5, which was optimistic. Anastasia Andreuning, a young girl from Moscow, became the first student to get a perfect score of 100 in Chinese.

　　Chinese was included in the Russian national unified examination for the first time.

　　In the 2018-2019 academic year, Russian 11th-grade graduates had the opportunity to take the Chinese exam for the first time. As an optional subject in the national unified examination, other optional language subjects include English, German, French and Spain, and Chinese becomes the fifth optional language. According to the information released by the press conference, a total of 65 people took the Chinese exam held during the Russian national unified exam.

　　Sergei Kravcov, director of the Russian Federation’s Education Science Supervision Bureau, said at a news conference: "This is the first time to collect the average scores of Chinese exams. This average score is not bad. Of course, the number of graduates applying for the exam is small, but the score of 62.5 is not low. One graduate scored 100 points in Chinese. "

　　Moscow Xueba girl decided to settle in China after getting full marks in Chinese.

　　In the Chinese test of the first national unified examination, anastasia Andreunin, a young girl from Moscow, became the only student in Russia who got a perfect score of 100 in Chinese in the Russian college entrance examination. Moscow Mayor Sergei sobyanin congratulated the outstanding student on his own Twitter.

　　Anastasia said that after her parents went on a business trip, she lived in China with her parents for several years at the age of six, and she became interested in Chinese. At present, she has studied Chinese for 11 years.

　　Anastasia said that she likes Chinese, China culture, China cuisine and even everything in China. Later, she decided to settle in China.

According to Southern Metropolis Daily, on December 3, the Provincial Supervision Committee of Guizhou Provincial Commission for Discipline Inspection informed that Gao Yongchang, a member of the former party group of Gui ‘an New District Management Committee and the former party secretary and director of Gui ‘an New District Public Security Bureau, was severely violated the law. Since the establishment of Gui ‘an New District in March 2013, Gao Yongchang, who served as the director of the Counter-Terrorism Department of Guizhou Provincial Public Security Department for nearly 8 years, was transferred to the first party secretary and director of Gui ‘an New District Public Security Bureau until June 13 this year.

According to the report, it is rare for Gao Yongchang to violate the law and discipline. In addition to the common power and money transactions of officials who have fallen off the horse, he is suspected of asking for bribes and accepting gifts in violation of regulations; There is still a lack of implementation of the work of eliminating evils, and the packaging materials should be inspected by superiors; Lending illegally and making profits; Apportion fees to relevant construction enterprises in violation of regulations; Violation of the rules to set up their own positions to appoint civil servants, illegal arrangements for close in-laws to serve and other issues.

Appoint civil servants by setting up their own positions in violation of regulations, and engage in sex trading and money trading with many women.

　Gao Yongchang, who has been in charge of the Public Security Bureau of Gui ‘an New District for six years, was investigated on June 13th this year. On December 3, the Provincial Supervision Committee of the Guizhou Provincial Commission for Discipline Inspection informed that Gao Yongchang, a member of the former party group of the Gui’ an New District Management Committee and the former party secretary and director of the Gui’ an New District Public Security Bureau, seriously violated the law and gave Gao Yongchang expulsion from the party; The provincial supervisory Committee gave him the punishment of dismissal from public office; Recover their illegal income; Transfer the suspected crime to the procuratorate for review and prosecution according to law.

According to this circular, it is rare for Gao Yongchang to violate the law and discipline.

The report said: "After investigation, Gao Yongchang violated political discipline and rules, engaged in group gangs and gangs, undermined the political ecology of the Public Security Bureau of Gui’ an New District, lacked political beliefs, rumored rumors, opposed organizational censorship, and failed to report personal major matters in accordance with relevant regulations;

Violation of the spirit of the eight central regulations, formalism and bureaucracy, poor implementation of the work of eliminating evils, packaging materials to cope with superior inspections, illegal acceptance of gifts and gifts that may affect the fair execution of official duties, and illegal use of offices beyond the standard;

Violation of organizational discipline, illegal provision of help for others’ job transfer and job promotion, illegal appointment of civil servants in their own positions, and illegal arrangement of close in-laws to serve;

Violating the discipline of honesty, engaging in power and money transactions with many women, engaging in business activities in violation of regulations, and borrowing and lending from management clients in violation of regulations and making profits;

Violation of mass discipline, playing privilege, shaking power and prestige, damaging the relationship between the party and the masses, and apportioning expenses to relevant construction enterprises in violation of regulations;

Violation of life discipline and long-term improper sexual relations with others.

Violation of national laws and regulations constitutes a duty violation. Taking advantage of his position to seek benefits for others, asking for and illegally accepting other people’s property, the amount is extremely huge, and he is suspected of accepting bribes. "

He was appointed as the first public security director of Gui ‘an New District and was highly anticipated.

Gao Yongchang, a Hui nationality, was born in July 1961 in Lai ‘an County, Anhui Province. After graduating from Southwest University of Political Science and Law with a major in law in 1985, he entered the police field in Guizhou. He has been a policeman for 34 years and is an old public security officer.

Gao Yongchang’s working experience is relatively simple. He spent the first 28 years in guizhou public security and the last 6 years in charge of Gui ‘an New District Public Security Bureau.

After graduating from western politics, he joined guizhou public security. After working as a scout for 15 years at the grass-roots level, he was promoted to deputy director of guizhou public security office (command center), and then served as director and deputy director of the anti-terrorism department of the provincial public security department, director and deputy director of the command center (office).

On February 28, 2013, the Guizhou Provincial Organizing Office approved the establishment of the Gui ‘an New District Public Security Bureau to exercise the law enforcement authority of the municipal (state) public security organs. Gao Yongchang was appointed as the first party secretary and director of the Public Security Bureau of Gui ‘an New District, and was highly anticipated. In January of the following year, Gui ‘an New District was established, and Gao Yongchang became a member of the party group of Guizhou Gui ‘an New District Management Committee at the end of the year.

As the eighth national new district, Gui ‘an New District has taken the leading role in the development of Guizhou’s new economy. The planned control area of the new district is 1,795 square kilometers, involving 21 townships in four cities (districts) under the jurisdiction of Guiyang and Anshun, with a population of 1 million.　

Gui ‘an New District started from scratch with a blank sheet of paper. Under the background of large-scale development and construction, there are frequent economic and social activities and a large floating population. Economic development and social stability cannot be separated from the escort of grassroots social governance. As the first public security director of Gui ‘an New District, Gao Yongchang made great contributions in defending the construction of the new district at the beginning of his duties and won praise from the local media.

Gao Yongchang said in an interview that Gui ‘an Public Security started from scratch, and achieved a breakthrough from scratch in terms of team, organization, equipment and working mechanism. The "hard bones" and "intestinal obstruction" encountered in the process of maintaining stability in the construction of the new district are all rushed to the front line by the new district public security bureau. Every large-scale project and industrial park are completed and every road is successfully opened to traffic, leaving behind the fighting figure and sweat of the police officers in the new district. More than 270 mass incidents of a certain scale have been properly handled, and all of them have been actively and steadily, and there has been no incident that has formed a scale and caused harm.

With the remarkable achievements in the development and construction of Gui ‘an New District, Gao Yongchang, who performed the duty of maintaining and ensuring the social stability of the new district, embarked on the road of corruption and fell to his post six years later.

Two long-term evil gangs were destroyed on the day when the central supervision team was stationed.

Gao Yongchang was informed that there was a problem of violation of law and discipline, such as "less action to eliminate evils and poor implementation, and packaging materials to cope with superior inspection".

Two months before Gao Yongchang’s fall, the 19th Central Supervision Team stationed in Gui ‘an New District, and Gao Yongchang directed and implemented the network-closing operation to crack down on "routine loans".

Huaxi University Town, located in the southeast of Gui ‘an New District, has nine colleges and universities with 150,000 teachers and students. In recent years, college students have been repeatedly infringed by "routine loans". At the end of 2018, Xiaolong (pseudonym), a 2016 student in University Town, reported to guizhou public security that he had been set up by criminals and owed 160,000 yuan in debt within two months. He was threatened to drop out of school if he failed to pay the debt. After investigation, the police found that there were seven students in Huaxi University Town who were forced to drop out of school because of the "routine loan" implemented by this criminal gang, and the highest debt among them exceeded 500,000 yuan.

According to Guiyang Daily, since 2018, the Public Security Bureau of Gui ‘an New District has received reports that college students in its jurisdiction have been forced to pay high repayment by borrowing usury.

On April 20 this year, the 19th Supervision Team of the Central Committee for Eliminating Evil was stationed in Gui ‘an New District. On the same day, the Public Security Bureau of Gui ‘an New District organized a new round of centralized network-closing operations. Under the command of Gao Yongchang, the police of the task force quickly assembled according to the action plan to carry out the arrest operation, and destroyed two evil criminal groups in one fell swoop within two days, and arrested 12 major criminal suspects of the group.　　

One of the two evil criminal groups is the "routine loan" evil gang headed by Yang, which takes college students as the object of infringement, lends money to students, and uses soft violence, illegal detention, threats, intimidation and other means to collect debts. Another gang involved in black gangs, Liu Moumou, has been carrying out illegal crimes such as blocking work and blocking roads, seizing projects, gathering people to fight, intentionally hurting, seeking trouble, teasing and insulting women in Gaofeng Town, Gui ‘an New District since 2013, and has been oppressing the people for a long time, running rampant in villages and doing evil.　　

At that time, the media reported that in less than two days, the two centralized network-closing operations had great momentum and fruitful results, which greatly shocked the crime.

Since the supervision and rectification, Gui ‘an New District has carried out a special campaign to eliminate evils and crack down on new crimes such as "campus loans" and "routine loans". Since July this year, the number of criminal cases in the university town and its surrounding areas has dropped significantly, and the cases of "campus loan", "routine loan" and "two robberies" have been effectively curbed.　

Three months after Gao Yongchang was investigated, on September 23, Gui ‘an New District held the third meeting of the leading group for the rectification of the special struggle against evil in 2019, and allowed pornography, gambling, drugs and evil forces to go unchecked, dereliction of duty and even connivance, and acted as a special rectification promotion meeting for the "umbrella" issue, and arranged and deployed related work.

On November 3rd, the 19th Supervision Team of the Central Committee for Eliminating Evil came to Huaxi University Town to have a discussion and exchange with more than 10 university leaders, teachers and students. Han Hui, secretary of the Party Committee of Guizhou Normal University, said, "Since the launch of the special struggle against evil, especially since the supervision in April, the sense of security of teachers and students in the school has been greatly improved. What everyone is most concerned about is how to establish a long-term mechanism to make the sense of security last."

Two subordinates fell, and one of them acted as an "umbrella" for evil forces.

After Gao Yongchang’s fall, his two subordinates were investigated successively.

　On August 6th, Huang Minggui, deputy commander (presiding) of the Third Brigade of the Criminal Investigation Detachment of the Public Security Bureau of Gui ‘an New District, was investigated. The Commission for Discipline Inspection and Supervision of Gui ‘an New District informed that Huang Minggui was suspected of serious violation of discipline and law, acting as a "protective umbrella" for evil forces, and was currently under disciplinary review and supervision investigation by the Commission for Discipline Inspection and Supervision of Gui ‘an New District. Huang Minggui was transferred to the Public Security Bureau of Gui ‘an New District in December 2013. In July 2016, he served as the deputy captain of the third brigade of the criminal investigation detachment (presiding).

On October 12, the Discipline Inspection and Supervision Working Committee of Gui ‘an New District informed that Xiao Wanlong, the detachment leader of the traffic police detachment of Gui ‘an New District Public Security Bureau, was suspected of serious violation of the law and was under investigation. Xiao Wanlong was appointed as the temporary head of the traffic police detachment of Gui ‘an New District Public Security Bureau after the establishment of Gui ‘an New District Public Security Bureau in 2013. In September 2015, he was appointed as the detachment leader of the traffic police detachment of the Public Security Bureau of Gui ‘an New District.

Attached:

Gao Yongchang’s resume

Gao Yongchang, male, Hui nationality, born in July 1961, from Lai ‘an County, Anhui Province, joined the work in July 1985 and joined the Communist Party of China (CPC) in December 1988, with a bachelor’s degree.

From September 1981 to July 1985, he studied law at Southwest University of Political Science and Law;

1985.07-1994.07 Inspector of guizhou public security Office;

1994.07-1995.07 Deputy Section Inspector of guizhou public security Office;

1995.07-1997.11 Deputy Chief, Research Section, guizhou public security Office;

1997.11-2000.10 Chief, Research Section, guizhou public security Office;

October 2000-July 2005 Deputy Director of guizhou public security Office (Command Center) (Deputy Division Level);

2005.07-2008.06 Director and Deputy Director of the Counter-Terrorism Department of guizhou public security (director level);

2008.06-2013.03 Director of Counter-Terrorism Department and Deputy Director of Command Center (Office) in guizhou public security;

2013.03-2014.12 Party Secretary and Director of Public Security Bureau of Gui ‘an New District, Guizhou;

2014.12-2019.06 Member of the Party Group of Guizhou Gui ‘an New District Management Committee (concurrently), Party Secretary and Director of Gui ‘an New District Public Security Bureau.

Original title: The police chief who swept the black and fooled his superiors was double-opened, engaged in power trading with many women, and also raised mistresses for a long time.

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　　Building a modern industrial system is an important part of promoting Chinese modernization. In July this year, General Secretary of the Supreme Leader stressed during his inspection tour in Jiangsu: "It is necessary to adhere to the real economy and build a modern industrial system as the key to strengthening the province, consolidate the leading position of traditional industries, accelerate the creation of strategic emerging industrial clusters with international competitiveness, promote the deep integration of digital economy with advanced manufacturing and modern service industries, comprehensively improve the level of industrial base upgrading and industrial chain modernization, and accelerate the construction of a modern industrial system with advanced manufacturing as the backbone." Accelerating the construction of a modern industrial system is conducive to improving the quality of industrial development, promoting the upgrading of industrial structure, and enhancing the continuity and competitiveness of industrial development; It is conducive to the development and expansion of the real economy and provides strong material support for achieving the goal of the second century; It is conducive to maintaining the security and stability of China’s industrial chain supply chain and ensuring that China will win the strategic initiative in future development and international competition.

　　The first meeting of the 20th Central Committee of Finance and Economics emphasized "promoting industrial intelligence, greening and integration, and building a modern industrial system with integrity, advancement and safety", which clarified the important features of the modern industrial system. We should profoundly grasp the intelligent characteristics of the modern industrial system and fully realize that a new round of scientific and technological revolution and industrial transformation is booming, and the world economy is accelerating its transformation to digitalization and intelligence; Whether we can seize the opportunity to promote the intelligent transformation of the industrial system is related to whether China can win the initiative in the fierce international competition. It is necessary to profoundly grasp the greening characteristics of the modern industrial system and fully realize that the current global ecological and environmental problems are increasingly prominent and the consensus on climate change is constantly strengthening; Promoting the green development of industry is not only the key to cope with climate change, protect the ecological environment, realize the harmonious coexistence between man and nature, but also the inherent requirement to promote high-quality development. It is necessary to profoundly grasp the integration characteristics of the modern industrial system and fully realize that the modern industrial system is not a simple patchwork of several industrial categories, but a complex ecological system with organic connections and complementary functions; Promoting the deep integration of innovation chain’s industrial chain, capital chain and talent chain, and promoting the coordinated development of the three industries, the upper, middle and lower reaches, large, medium and small enterprises are conducive to giving play to the comparative advantages of various regions and forming a regional economic layout with complementary advantages and high-quality development.

　　Jiangsu is one of the provinces with the most complete industrial chain and complete supporting facilities in China, and it has a good foundation for building a modern industrial system. It is necessary to closely focus on promoting industrial intelligence, greening and integration, continuously improve the position of industrial development in the global industrial chain supply chain value chain, and better serve high-quality development and Chinese modernization.

　　Adhere to innovation-driven development. Focus on cultivating strategic scientific and technological strength and accelerate the construction of an industrial scientific and technological innovation center with global influence. In-depth implementation of industrial base reconstruction and major technical equipment research projects, and strive to overcome the "stuck neck" problem. Strengthen the docking of scientific and technological innovation and industrial innovation, strengthen the deep integration of Industry-University-Research led by enterprises, and improve the level of transformation and industrialization of scientific and technological achievements.

　　Focus on building advanced manufacturing clusters. Around biomedicine, intelligent manufacturing equipment, integrated circuits, new power (smart grid), new energy, artificial intelligence, Internet of Things, high-end software and information services, we will build a number of strategic emerging industrial clusters. Plan the layout in advance and cultivate future industrial clusters such as future network communication and third generation semiconductor. Promote the transformation and upgrading of traditional industries, accelerate the development and application of green and low-carbon technologies, and help traditional industries improve their intelligence level and jump to the high end of the value chain.

　　Vigorously promote cross-border integration of industries. Promote the interaction and integration between strategic emerging industries and between emerging industries and traditional industries. Promote the deep integration and development of advanced manufacturing and modern service industries, and build a number of deep integration service platforms, demonstration carriers and benchmark enterprises for advanced manufacturing and modern service industries. Promote the integration of production and city development, support different regions to plan the layout of urban (international) transportation, colleges and public infrastructure around the actual industrial development, and form a development trend of promoting the city with production, promoting the city with production, and integrating production and city.

　　Improve the modern industrial policy system. Promote the transformation of industrial policies from differentiation and selectivity to generalization and functionality, and increase policy support for small and medium-sized enterprises in the fields of industrial innovation, intellectual property protection and transformation of scientific and technological achievements. Coordinate relevant industrial support policies and guide enterprises to continue to exert their efforts in technical research, industrial innovation and market expansion. Enhance the synergy of industrial policies, strengthen the integration of policy design and implementation methods with international common rules, and form an "industry — Technology — Finance — Education — Talent "efficient linkage situation.

　　(The author is the director of the theoretical research base of the provincial government research office of the New Era Socialism with Chinese characteristics Thought Research Center, the supreme leader of Jiangsu Province)

The 2023 Dodge Ram Tyrannosaurus Rex in Tianjin Port is now sold in the sixth country, and it is licensed nationwide. The 23 Dodge Ram Tyrannosaurus Rex uses a supercharged 6.2-liter HEMI? HELLCAT V8 engine with a maximum horsepower of 712 horsepower and a maximum torque of 881 Nm. Ram 1500 TRX has become the fastest and most powerful mass-produced half-ton pickup truck in the world. In terms of torque, TRX provides a new performance level with a speed of 0 to 100 km/h in 4.9 seconds and a top speed of 190 km/h.

　　

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The exterior design of the Dodge Ram Tyrannosaurus Rex has a strong sense of impact. Compared with the well-behaved family design, the front of the Dodge Ram Tyrannosaurus Rex is undoubtedly a little more aggressive to the road. The eyes do not reveal a trace of lively charm, and the only thing that is displayed is fierceness. The front bumper is an iron front bumper with a hook, which exudes a metallic atmosphere and is calm and atmospheric. As the best-selling model, it has a very aggressive front face. Dodge Ram Tyrannosaurus Rex has completely got rid of the rough feeling of the United States. The edges and seams are carefully handled. The leather seats are independent and equipped with comfortable functions such as heating and massage. Each seat is equipped with a control handle independently, and each function is controlled by the rider himself. All seats of Dodge Ram pickup truck are wrapped in leather, and the front row is also equipped with very practical sports seats.

　The design of the 2023 Dodge Ram Tyrannosaurus Rex center console is simple and hard, which conforms to the temperament of the ram. The bottom of the dashboard has patterns, which further highlights the elegance of this car. The soft instrument panel design is very comfortable to the touch, and there is nothing stiff.

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The chassis of 23 Dodge Tyrannosaurus Rex has also been greatly upgraded. The chassis is made of a large number of high-strength steel to improve the rigidity of the frame. At the same time, the suspension system is also equipped with an adaptive shock absorber from Bilstein, which can reduce the vibration during high-speed desert driving and off-road, and improve driving performance and durability.

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The interior of the 23 Dodge Tyrannosaurus Rex is simple and generous, but this will not affect its luxurious texture. The rich configuration will make you admire it. At the same time, as the flagship model of the Dodge family, the new car is also equipped with a 12-inch vertical central control screen. In addition to supporting common functions such as Bluetooth, navigation and car Wi-Fi, it also supports Apple CarPlay and Android Auto phones.

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Image source: China Radio Network

CCTV News:"Family, less idle month, people twice as busy in June. At night, the south wind rises and the wheat is covered with yellow. " It’s the wheat harvest season in a year. Under the blue sky in the distance, golden wheat waves are surging. The newly harvested wheat is ground into fragrant flour and enters the kitchens of various households. ……

One out of every eight steamed buns eaten by more than 1.3 billion people in China comes from the wheat variety "Bainong Aikang 58", which is known as "the first wheat in Huanghuai". It is "Mai Da" Ru Zhengang who successfully cultivated this new wheat variety. He is the vice president of the School of Life Science and Technology of Henan University of Science and Technology, the director of the Henan Hybrid Wheat Engineering Technology Research Center, and the chief expert of wheat disease and pest resistance breeding in Henan Province.

Ru Zhengang often said: "As an agricultural science and technology worker, you can’t help farmers increase production and income. You are nothing!" His lifelong aspiration is to fill the granary of China with the power of science and technology.

Change the world with a "go against the sky wheat seed"

Food is scarce and farming is difficult. These childhood memories make Ru Zhengang have an indescribable feeling for wheat. He has always had a "wheat dream", "We must have enough food in Chinese, and the granary is full of our own wheat".

In 1981, Ru Zhengang, who graduated from agronomy, was selected by Professor Huang Guangzheng, a national expert who was famous in the breeding field at that time and won the second prize of national invention, and "pulled into" the breeding industry. Since then, it has been persistent for 36 years.

In order to find the root of the problem of wheat growth, Ru Zhengang ate and lived in the wheat field for several days. In order to ensure the accuracy of the data, he took the research team to manually thresh one by one; In order to understand the growth of wheat in various places, he traveled almost every wheat producing area in China.

In the process of breeding new wheat varieties such as "Aikang 58", Ru Zhengang explored and created a set of nearly complete scientific methods, theoretical systems and scientific research equipment and breeding platform established from it. In his breeding base, from the molecular biology laboratory to the artificial climate room, to the intelligent greenhouse, and then to the outdoor experimental field, it takes only a few minutes to be fully prepared. It is these few minutes’ path that shortens the time of wheat breeding by six years.

Ruzhengang successively cultivated and popularized many varieties such as "Bainong 62", "Bainong 64", "Bainong 160" and "Bainong Aikang 58", and the wheat varieties with stable and high yield filled the granaries of China, which also made the people happy. Ruzhengang has become an out-and-out "God of Grain".

The inspiration for scientific research propositions comes from ordinary people.

"All my scientific research topics and the inspiration and source of technological innovation come from ordinary people." Ru Zhengang traveled all over the country in most wheat fields, and no matter where he went, he never forgot to ask the villagers to "find fault" with their own seeds.

Can wheat be high-yielding and lodging-resistant? Can wheat be planted whenever it wants? The ears of wheat are big, can you make more grains? There are too many ears, can you make the straw shorter? The wheat straw is short, can it tolerate barren and drought? … … Seemingly harsh problems are thrown at him from time to time, and if Ru Zhengang gets the treasure, it will eventually turn into his most breakthrough and creative scientific research topic.

Many experts believe that the wheat yield in Huanghuai area of China has reached the "ceiling", and it is "even more difficult" to further increase the yield. Ru Zhengang’s thoughts and vision jumped to the northeast and Guangdong, Fujian and other places, hoping to find a record-breaking "artifact" in these places.

He constantly challenges himself and his limits. "Even though the frost of time has stained my temples and the knife of years has carved my forehead, why don’t I change my mind and be as heroic as yesterday?" Ru Zhengang expressed his ambition to charge for hybrid wheat breeding in poetic language.

Loving wheat is like your own daughter.

Ru Zhengang said that after 36 years of research, Wheat is actually like his daughter. It can understand his words, and he knows how it can be good, what it likes, what it doesn’t like, and how to make it happy.

"When you chat with wheat with your heart, you can feel the power of its life. Although the breeding work has to face failure 90% of the time, every improvement is an exploration of life and a spiritual enjoyment." Ru Zhengang said.

In Ru Zhengang’s view, wheat that can give people full returns, like wheat, is not wheat, but wheat of a work of art.. He wants to cultivate better wheat varieties, serve the strategic needs of modern agricultural production and national food security, and make new contributions to China’s food security and agricultural harvest. (Source: Ministry of Science and Technology)

　　The report of the 19th National Congress proposed that we should implement the new development concept and build a modern economic system.

　　In this regard, it is an important content to improve the system and mechanism of promoting consumption and enhance the basic role of consumption in economic development. In recent years, consumption has replaced investment as the first driving force of economic growth. Behind this, the innovation of payment methods brought by technical means has contributed greatly, and installment consumption is one of them. "Spend tomorrow’s money and enjoy today’s resources", whether it is life consumption such as digital electronics, home appliances and furniture, or service consumption such as training, tourism and entertainment, the tentacles of phased consumption have extended to all aspects of life.

　　Can installment consumption really make people enjoy life ahead of schedule easily? In the face of the network staging platform with spurt growth, how should consumers rationally stage and make good use of staging?

　　How hot is the market?

　　"It is no exaggeration to say that more than 90% of college students around me have used installment consumption, and food, clothing, housing and transportation, leisure and entertainment can all be solved by installment consumption."

　　"With children at home, the requirements for environmental sanitation are relatively high. My British Dyson vacuum cleaner was made of JD.COM white stripes. I often shop in JD.COM, and I can avoid paying interest by installments with coupons. It is much more economical to installment this year than to use a bank credit card. " Hao Yihang, an employee of a large state-owned enterprise in Beijing, is a fan of JD.COM IOUs. In his words, the slogan of "Consumption by stages, so that youth does not leave blank" attracts young people. The service of "Shopping first, paying later" and "30 days interest-free and staging at will" makes life consumption zero obstacles. "Consumption by stages is so cool!"

　　It reduces the pressure of one-time payment, and the relaxed shopping experience of "installment consumption" makes people happy. Hao Yihang said that Apple’s upcoming iPhone X, which he also intends to buy in stages, will not cause economic pressure and keep up with the trend. Staging consumption can make the monthly salary diversified and meet more new consumption needs.

　　The application method is flexible, the application procedure is convenient, there is no need for mortgage guarantee, and the approval speed is fast. With these characteristics, installment consumption quickly wins the favor of young people. The group represented by "post-90 s" grew up in the era of rapid development of the Internet, and accepted new technologies, new things and new products with a high degree. Pursuing efficiency and enjoying the present are their main consumption concepts, and this group is the main force of phased consumption.

　　"It is no exaggeration to say that more than 90% of college students around me have used installment consumption, and food, clothing, housing and transportation, leisure and entertainment can all be solved through installment consumption." Wang Peng is a junior in a university in Beijing. As early as when he first entered school, he began to use installment consumption, which was very convenient.

　　"This year, the money I signed up for the TOEFL training class was solved by stages. A TOEFL class costs more than 30 thousand yuan, and I ask my parents directly. I’m a little embarrassed. After using the staging platform, I will take out some money from the living expenses to repay the loan on schedule every month. Although there is some interest, I think it is worthwhile. " Wang Peng said that installment consumption is very common among college students, ranging from buying computers and mobile phones, education and training, to recharging phone bills and purchasing tickets for movies. They all like to choose installment.

　　In the past two years, the installment consumption platform has developed rapidly, especially the "internet plus installment consumption" platform has made up for the shortcomings of the traditional financial industry and served the groups that it failed to cover. Recently, the industry has welcomed the "regular army", banks have returned to the field of campus installment consumer credit, and the market is gradually standardizing. According to the forecast of relevant institutions, in the past five years, the average annual growth rate of installment consumption loans exceeded 20%.

　　How tempting is it?

　　Some merchants deliberately weaken the intermediary fees and induce consumers with the gimmick of "low threshold, zero interest and zero down payment", while the handling fee and service fee behind the products are actually higher than the interest.

　　"I obviously bought a 5799 yuan mobile phone, but the final repayment was more than 1700 yuan, which means that I spent nearly 8000 yuan on this mobile phone. Although the mobile phone was used more than one year in advance, it also paid a price. " Speaking of installment consumption, Zhao Xiaoxian, a chef in a restaurant in Hefei, Anhui Province, felt quite helpless. "It is very difficult for migrant workers like me who have no stable income to apply for bank credit cards. Online merchants lied to me that installment consumption threshold is low, procedures are convenient and interest is low. However, in the final calculation, the handling fees are higher than the interest. "

　　Dong Ximiao, a senior researcher at Chongyang Financial Research Institute of Renmin University of China, believes that the staged consumer market is developing rapidly, but the good and the bad are mixed, and many services are falsely advertised. The main purpose of staging business on the consumer platform is to expand users’ staging consumption, but the way to expand customers mainly comes from offline, and salesmen are easy to cheat and induce consumers for the sake of performance. Some merchants deliberately weaken the intermediary fees, and basically induce consumers with the gimmick of "low threshold, zero interest and zero down payment", while the handling fee and service fee behind the products are actually higher than the interest, which makes consumers feel miserable.

　　"The development of bank credit card business is relatively mature, and both the bank’s own risk control system and regulatory regulations are relatively perfect. However, the staged market has outstanding problems such as false propaganda and induced sales promotion in a fierce competitive environment. " Dong Ximiao said.

　　The installment consumption business of traditional commercial banks is standardized, mainly for consumers with stable income. Consumers have lower risk in using it and can effectively protect their rights and interests. The market gap that traditional commercial banks can’t cover has inspired the rise of Internet staging platforms, which have low thresholds and are aimed at social groups such as students and migrant workers. Coupled with the lag of regulatory policies, some disadvantages of installment consumption are constantly emerging.

　　For example, it is inevitable that unqualified consumers will default in time on the staging platform. Salespeople usually "salute before soldiers", but the effect of "collection" will be linked to performance. Because there is no standardized and legalized collection supervision policy at present, there are different kinds of violent collection behaviors in the staged market in reality.

　　The risk of disclosure of personal information makes installment consumption a safety hazard. Many people have encountered the problem of "receiving a collection message without a loan" and "being registered under an assumed name without registration". Most people will choose to ignore it, but doing so may affect consumers’ credit information and bring inconvenience to life and work.

　　In addition, from the consumer’s own point of view, staged consumption increases irrational consumption behavior. The amount of payment is reduced when the installment is consumed, which makes people have the illusion of spending less. The risk monitoring measures of many platforms are not in place, which may easily lead to credit problems such as overdue default by unqualified consumers.

　　How hard is it to choose?

　　By means of digital management and information sharing, we will strengthen the construction of credit system and prevent multi-head lending. Consumers should abandon vanity, comparison and blind obedience.

　　Behind the popularity of installment consumption, how can we rationally use and manage installment consumption?

　　Dong Ximiao believes that from the perspective of regulators, we should continue to carry out the special rectification of Internet finance and increase the cleaning and rectification of various stages of consumption platforms. For the platform with disorderly operation and chaotic management, if it fails to pass the filing in accordance with the regulations, measures should be taken to resolutely close it.

　　"At present, China’s credit information market still needs to be further improved, and the problem of long-term lending in the industry has not been completely solved. I believe that after the sharing of credit information data at the national level in the future, the whole industry will develop more healthily and orderly." Dong Ximiao said.

　　Credit data is an important link in risk control of phased consumption platform. Companies such as Taobao, JD.COM, Ctrip, etc., which have mastered the consumption scenes of hundreds of millions of users, have a large user base and many data resources, and can keenly capture the credit rating of users, and the cost of risk control is low. It is difficult for other financial platforms to accurately judge consumers’ credit information "Facebook".

　　"Now, for installment consumption, we have to put a lot of energy into risk prevention and control. It can be said that if the risk control is done well, the operating cost will be reduced, and the platform installment consumption interest rate will be reduced accordingly, thus attracting more quality customers." Gao Sheng, the public relations director of Staged Music Mall, said, "For example, we are now using artificial intelligence technology to develop ‘ Hawkeye ’ The intelligent risk control engine has more than 6,000 risk control model data variables, which can greatly improve the efficiency of risk control audit. "

　　Dong Ximiao suggested strengthening the construction of credit infrastructure, consolidating and enriching the credit information system by means of digital management and information sharing, improving the risk identification ability and risk prevention efficiency of installment consumption business, and enabling institutions and customers to enjoy more convenience in inclusive finance.

　　Banks and internet platforms should further improve or establish their own risk assessment and monitoring systems, objectively evaluate users’ consumption levels, and reasonably set credit lines; Staging consumption business institutions and platforms should correctly carry out marketing propaganda, put an end to false propaganda and induced propaganda, and set up necessary punishment mechanisms.

　　For consumers, we should carefully choose between bank credit card and installment payment platform, and try to choose a bank credit card with a more formal and perfect management system. If you choose the internet installment consumption platform, you should carefully check how to calculate the installment consumption interest, handling fee and service fee to prevent being charged with high interest and service fee.

　　"Installment consumption is a form of prepayment. If the repayment is overdue, it will not only increase the overdue interest, but also affect their credit rating, and even some financial institutions will terminate the installment business." Dong Ximiao said that consumers should abandon the bad mentality of vanity, comparison and blind obedience, carefully weigh whether the purchase of goods is reasonable, and formulate reasonable consumption and repayment plans to avoid over-consumption and over-consumption.

　　The insiders believe that for platforms with relatively standardized operations, the principle of "same business, same supervision" should be adopted to implement penetrating supervision, safeguard the legitimate rights and interests of financial consumers and protect the security of personal information. At the same time, we will strengthen the monitoring of the installment business it provides in terms of loan purposes and capital flow. Consumers should also enhance their risk awareness, strengthen the study of financial consumption and network security knowledge, and not disclose personal information at will to improve their ability to identify and prevent bad businesses.

　　What are the installment consumption platforms? (link)

　　In the past two years, staged consumption platforms have mushroomed, with different application scenarios and different characteristics.

　　JD.COM White Strip: the first Internet consumer financial product in the industry. You can enjoy a deferred payment period of up to 30 days or a payment by installments of up to 24 days if you use white bars for payment on JD.COM website. In recent years, JD.COM White Bar has been integrated into more consumption scenes, gradually covering the fields of renting, tourism, decoration, education, wedding and so on, extending from credit purchase service to providing credit consumption loans to provide credit consumption services for more consumers.

　　Ant Flower Garden: Born in the e-commerce department, it mainly supports multi-scene shopping. Its main application scenarios are Taobao and Tmall. Recently, it has also settled in most e-commerce shopping platforms, such as Amazon, Suning and local life service websites, such as word of mouth, Meituan, public comment, etc., and also involved some overseas shopping websites.

　　Staging music: Staging music in the staged shopping mall under Lexin Group is a new consumption platform of "e-commerce+finance". The shopping mall consumption scene involves 3C digital, outdoor sports, beauty care, eating, drinking and having fun, etc. It is the official authorized distributor of Apple mobile phones. The platform provides phased consumption services for mainstream consumer groups such as young people and white-collar workers.

　　Consumer finance company: it is a non-bank financial institution that provides unsecured and unsecured consumer loans. According to the "2017 Internet Consumer Finance Development Report and Outlook" by Suning Financial Research Institute, there are currently 22 licensed consumer finance companies in China, of which banks account for more than 90%. Consumer finance companies have offline channels, and offline outlets basically involve the whole country. Many licensed financial consumer companies have launched in-store consumption business to expand the financial consumer market. With the development of internet finance in recent years, many consumer finance companies have begun to cooperate with e-commerce platforms to develop online consumer credit business.

　　(Song Chao)

Published by:

Li Jun ‘an is a member of the Party Group of Zhengzhou Municipal Market Supervision Administration, a second-level senior sponsor and a spokesperson.

Zhou Fang, Head of Food Production Supervision Department of Zhengzhou Municipal Market Supervision Administration

Mao Lixin Deputy Secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration

Luo Xiangyu Director of Zhengzhou 12315 Complaint Reporting Rights Protection Center

Deputy Secretary General of Zhengzhou Consumer Protection Association, Chen Xiaoyan

Moderator:

Yang Xin, Director of the Press and Publicity Department of Zhengzhou Municipal Market Supervision Administration

Time: March 10th, 2021 at 10:00.

Moderator Xin Yang

Friends of the press, distinguished guests,

Good morning!

Welcome to today’s press conference.

The annual "March 15th International Consumer Rights Day" is coming soon. This year, the theme of Consumer Rights Protection Year announced by China Consumers Association is "Protecting Safe and Smooth Consumption", which is intended to strengthen the supervision responsibility of government departments and make every effort to create a safe consumption environment. Around this theme, combined with the responsibilities of the market supervision department and the consumer association, our supervision department and the Municipal Consumers Association summarized the analysis report on the acceptance of consumer complaints and reports in 2020 and the development of law enforcement inspection in 2020, and announced it to the public.

First of all, let me introduce the leaders and guests attending today’s press conference:

Li Jun ‘an, member of the Party Group of Zhengzhou Municipal Market Supervision Administration, second-level senior sponsor and spokesperson; Zhou Fang, head of the Food Production Supervision Department of Zhengzhou Municipal Market Supervision Administration; Mao Lixin, deputy secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration; Luo Xiangyu, director of the 12315 Complaint Reporting Rights Protection Center; and Chen Xiaoyan, deputy secretary-general of Zhengzhou Consumer Protection Association.

Also present at today’s press conference are friends from the central, provincial and municipal media. Welcome everyone!

Next, please invite Li Jun ‘an, a member of the Party Group of Zhengzhou Municipal Market Supervision Administration, a second-level senior sponsor and a spokesperson, to release an analysis report on the acceptance of consumer complaints and reports in 2020.

Li junan

Media friends:

Good morning everyone!

The Party Group of Zhengzhou Municipal Market Supervision Administration attaches great importance to the protection of consumers’ rights and interests. In 2020, according to the reform plan and work requirements of market supervision institutions, the Municipal Bureau established a new Zhengzhou 12315 Complaint Reporting Rights Protection Center. With the number of "12315", we provided market supervision consultation, complaint and report services to the outside world, and opened 30 telephone seats to provide 24-hour hotline service for consumers in our city throughout the year. At the same time, the Municipal Bureau focuses on serving people’s livelihood, insists on keeping integrity and innovation, and actively builds a consumer rights protection network. In all major enterprises and supermarkets in the city, a "consumer rights protection service station" has been established, and enterprises have been mobilized to actively solve "online consumption disputes", organized "safe consumption creation" activities, and promoted the commitment mechanism of "no reason to return goods offline". Through various efforts, the city’s consumer market has been further purified, the market consumption environment has been optimized, and the sense of gain and happiness in the consumer environment has been improved.

In 2020, the city’s 12315 system received 413001 consumer inquiries, complaints and reports, including 258168 inquiries, 81800 complaints and 73033 reports. 81,593 complaints were settled, with a settlement rate of 99.74%. The amount of disputes involved in the complaints was 334.1707 million yuan, and the amount of economic losses recovered was 72.5416 million yuan. 72,743 reports were completed, with a completion rate of 99.6%.

Judging from the way of acceptance, the 12315 hotline received 325195 consumer appeals this year, and it is still the main channel for complaint acceptance; The national 12315 Internet platform received 61436 consumer appeals, which was the second acceptance channel; The mobile client, WeChat, Alipay applet and mobile APP received 21,026 consumer appeals, and the receiving volume increased significantly. There were 5,344 incoming letters and other forms, and the proportion of receiving letters decreased compared with previous years, indicating that the trend of consumer complaints is developing in the direction of convenience, digitalization, networking and intelligence, and also embodying the advantages of "internet plus" government services.

Based on the summary analysis of hot issues of consumer complaints in 2020, it is mainly reflected in the following five aspects:

I. Complaints and reports on residents’ services and daily necessities

A total of 8959 such complaints and reports were accepted throughout the year. First, fitness and sports venues. The problems of recharging and refunding fees caused by the epidemic situation, such as not being able to operate normally, changing business address, leaving private education, etc., mainly include "it is easy to apply for a card, it is difficult to return the card", "closing the store and running away", "restricting consumption" and "standard terms". The second is clothing, shoes and hats. There are many disputes about return and exchange caused by inconsistent ingredients, quality defects, physical differences and after-sales service. The third is a cultural communication company. Tickets are sold online, but affected by epidemic control or other reasons, which leads to the cancellation of performances or disguised price increases, and it is difficult for consumers to refund tickets. The fourth is household items. The quality and specifications of the physical object are inconsistent with the samples, the goods are not delivered in time, and the appearance defects are difficult to return.

Second, food complaints and reports

A total of 8996 such complaints and reports were accepted throughout the year. First, frozen and quick-frozen foods. Problems such as foreign body, mildew and deterioration of food are relatively concentrated; Second, merchants fictionalize and exaggerate the efficacy of food. There are problems such as false propaganda and illegal propaganda; The third is the labeling of food packaging. There are problems such as incompleteness, failure to indicate the name and address of the factory, no production date and no production license number; The fourth is to order food online. Problems such as non-delivery, less delivery, non-payment and substandard hygiene of catering units.

Iii. Complaints and reports on vehicles

A total of 2728 such complaints and reports were accepted throughout the year. The first is the problem of car purchase and consumption. After the intention to buy a car, the merchant promised to get a refund, but in the end, it was impossible to get a refund, the consumer could not pick up the car within the promised time, and the 4s shop did not agree to change the model, which made it difficult for consumers to get a refund. The second is the issue of fees. After the repayment of the car by installment is completed, the problem of charging the handling fee for releasing the charge; The third is vehicle maintenance. During the warranty period, vehicle maintenance, on the grounds that there are no accessories, will not be repaired or buck passing, as well as the abnormal quality of the car after the three-guarantee sale.

Four, household appliances and communication equipment complaints.

A total of 2,874 such complaints and reports were accepted throughout the year. The first is the quality of household appliances. Purchase, installation and delivery of household appliances, quality or defects, and damage after use; The second is the after-sales service of household appliances. The main problems are no maintenance, lack of accessories, no return and other issues; The third is the distinction of after-sales responsibility. No "three guarantees" on the grounds of man-made damage and unclear definition of maintenance responsibility; Fourth, it is difficult to return communication equipment. It is suspected that the purchased mobile phone is a refurbished or second-hand mobile phone, and it is difficult to communicate and collect evidence and return it; The fifth is the problem of mobile phone accessories. Mobile phone repair and replacement of second-hand accessories, the use of counterfeit and inferior mobile phone accessories and other issues.

V. Complaints and reports on decoration and building materials

A total of 948 such complaints and reports were accepted throughout the year. Mainly reflected in the decoration materials and cabinets, doors and windows, furniture and other issues. The first is advertising. Merchants use absolute terms such as "best", "highest quality" and "leading technology" in advertisements, and use exaggerated propaganda and false propaganda such as "never fading", "nontoxic and environmentally friendly" and "antibacterial and breathable". The second is the issue of service commitment. After-sales service has problems such as deliberate delay or unreasonable refusal, failure to deliver goods on time, failure to install on time, failure to fulfill service commitments, etc. The third is product quality. There are some problems in building materials, such as unqualified quality, fake materials, fake and inferior quality, and excessive odor.

In order to effectively strengthen the protection of consumers’ rights and interests, and smooth the channels for reporting complaints, the Municipal Bureau has arranged to launch a special campaign to ensure safety and stability in the whole city in early March. Focus on key areas, key places, key units, key equipment and key areas to carry out centralized management, eliminate potential safety hazards and protect consumer safety. During the special action, the general public are invited to actively participate. If potential risks in the market consumption field are found, or infringement of consumers’ rights and interests is infringed, complaints can be made by calling the "12315" hotline; You can also report complaints through the National 12315 Internet Platform (www.12315.cn).

Dear friends, 2021 is the centenary of the founding of the Communist Party of China (CPC), the first year of the 14th Five-Year Plan, and a crucial year in the process of the modernization of Zhengzhou as a national central city. At present, it coincides with the National People’s Congress and the "March 15th" International Consumer Rights Day. The city’s market supervision system will conscientiously implement the "four strictest" requirements put forward by the Supreme Leader General Secretary, improve political stance, highlight problem orientation, safeguard consumer safety, and serve people’s livelihood. We will severely crack down on illegal acts that infringe on consumers’ rights and interests according to law. Escort consumers with excellent results, show a good image of market supervision, promote the high-quality development of Zhengzhou, and present gifts to the centenary of the founding of the Communist Party of China (CPC).

Thank you!

Moderator Xin Yang

Next, please ask Mao Lixin, deputy secretary of the Party Committee of the Law Enforcement Inspection Detachment of Zhengzhou Municipal Market Supervision Administration, to release the development of law enforcement inspection in 2020.

Mao Lixin

In 2020, we thundered to crack down on violations of laws and regulations in the field of market supervision, and the special rectification achieved remarkable results. Help prevent and control the epidemic, focus on the prices of daily necessities such as vegetables, and decisively dispose of the case of "high-priced cabbage", which won praise from netizens all over the country and effectively stabilized the market price. Organize special rectification of epidemic prevention supplies certification, and handle 26 inter-provincial transfer cases. Special enforcement of advertising was carried out, and 337 false and illegal advertisements were closed, with a fine of 6.177 million yuan. Xiangsheng Street Store, a Pingxin pharmacy in Henan Province, issued a false advertising case, which was listed in the "Typical Cases of National False and Illegal Advertisements in 2020" by the General Administration. 9 cases of medical services and education fees were handled, with a fine of 639,000 yuan. In the city, 2,960 cases of medical equipment, cosmetics and food hygiene were filed, 2,454 cases were closed, 21.002 million yuan was fined, 25 cases were handed over to the public security, 15 cases were filed, 7 people were detained and 7 people were arrested. 35 cases of illegal salt were settled. The tobacco market banned 481 unlicensed merchants, handled 2,249 cases with a case value of 44.627 million yuan, fined 4.235 million yuan, handed over 136 cases to public security organs, detained 27 people, arrested 6 people and sentenced 11 people. We cracked down on "counterfeiting and confusion" and unfair competition in key areas, handled 36 cases and fined 693,000 yuan. Strictly crack down on illegal pyramid selling activities, put on record 3 cases, and educated and dismissed 51 pyramid selling personnel.

In 2021, we made great efforts to prepare for war, integrated the law enforcement and inspection functions of the original six major areas of industry and commerce, quality supervision, food and medicine, price, intellectual property rights and salt law enforcement, set up a comprehensive law enforcement and inspection detachment, adhered to the leadership of the party, adhered to the people-centered, adhered to administration according to law, practiced the "four strictest" general requirements, clenched our fists, polished our swords, and were fair, just, open and civilized.

Moderator Xin Yang

Next, please ask Chen Xiaoyan, Deputy Secretary-General of Zhengzhou Consumers Association, to issue a consumption reminder for 2021.

Chen Xiaoyan

In 2020, Internet service complaints ranked the third among all kinds of complaints accepted by Zhengzhou Consumers Association in the whole year, including 834 complaints and inquiries involving Zhengzhou Branch of Great Wall Broadband Network Service Co., Ltd. (hereinafter referred to as "Great Wall Broadband"). The main problems that consumers reflected on "Great Wall Broadband" were: First, poor network signal; Second, the refund time is long, and the phenomenon of delaying and shirking is serious; Third, the calculation of refund is unreasonable; Fourth, in the case that broadband services cannot be guaranteed, we will continue to induce uninformed consumers to pay broadband fees. In response to consumer complaints, Zhengzhou Consumers Association has repeatedly talked about "Great Wall Broadband" and urged it to introduce solutions as soon as possible. Up to now, a large number of consumer complaints have been delayed.

Zhengzhou Consumers Association believes that "Great Wall Broadband" company’s internal management is lax, its service concept is not correct, its awareness of safeguarding consumers’ rights and interests is weak, and its principle of good faith management is weakened, which fails to fulfill its legal responsibility as the first person responsible for safeguarding consumer rights and interests, resulting in the infringement of consumers’ right to know, fair trade and claim. Therefore, Zhengzhou Consumers Association reminds consumers: In view of the fact that "Great Wall Broadband is easy to pay and difficult to protect rights", please carefully choose "Great Wall Broadband" service.

In addition, we should pay attention to the following points when choosing broadband services: First, we should choose carefully. Go to a regular, reputable and complete after-sales service communication operator, and don’t believe in small advertisements posted at roadside agents or on the street, as well as broadband services sold at home. The second is to pay attention to retaining contracts and consumption credentials. Sign a written contract, and don’t trust verbal promises easily. When signing a contract, you should carefully read the terms of the contract, ask for an invoice in time after payment, keep relevant consumption and transaction credentials, and try to avoid transferring service fees to personal accounts through WeChat or Alipay. The third is to protect rights according to the law. When consumers encounter disputes, they can safeguard their legitimate rights and interests by negotiating with operators, asking consumers’ associations for mediation, complaining to relevant administrative departments, and bringing a lawsuit to the people’s court.

Moderator Xin Yang

Next, please ask reporters to ask questions about your concerns. Before asking questions, first inform your unit.

Dahe. com: In recent years, with the rise of live webcasting, there are more and more online shopping disputes. Can you briefly introduce this situation?

Luo Xiangyu

Online shopping is now a favorite consumption mode of our consumers, especially the rise of live webcasting with goods in recent two years, which has further promoted the network economy. But in fact, there is no big difference between webcasting and online shopping, both of which belong to remote shopping. Due to the rise of such remote shopping, consumer complaints are increasing day by day.

Taking 2020 as an example, the city’s 12315 system accepted about 15,000 online shopping complaints, accounting for nearly 20%. The main complaints are as follows: First, some anchors or platforms have exaggerated or false propaganda problems. If the goods are falsely described, the function and utility of the products are exaggerated; Promised concessions, gifts, etc. Second, some e-commerce operators delay or refuse to perform the contract. Such as arbitrarily cutting orders and refusing to deliver goods, and selling goods that are not on the right board. Third, some e-commerce operators do not undertake after-sales service obligations. If you don’t implement the "seven-day return without reason" rule and don’t fulfill the "three guarantees" obligation, etc.

According to the Law on the Protection of Consumers’ Rights and Interests and the Measures for the Administration of Online Transactions, if consumers buy goods or receive services through online trading platforms, and their legitimate rights and interests are damaged, they can complain to the platform merchants and also to the third-party trading platforms, so consumers should first negotiate with the merchants or third-party platforms through themselves, and handling consumer disputes is also the legal obligation of the merchants and third-party platforms; If negotiation fails, consumers can complain to the market supervision department where the platform merchant is located, or the market supervision department where the third-party trading platform is located, call the local 12315 or make a complaint through the "National 12315 Internet Platform", and the market supervision department will accept it as soon as possible and deliver it to the jurisdiction for mediation of consumer rights protection. At the same time, violations of laws and regulations found in the process of online transactions can also be reported to the market supervision department, which will be investigated and verified by the jurisdiction and dealt with according to law.

Consumers are also reminded to choose formal and qualified e-commerce platforms and sellers with high credibility when shopping online; Before placing an order, you should read the product details, promotion rules, return and refund methods and after-sales service policies, etc. Don’t trust the advertisements of merchants or the sensational agitation of anchors with goods, and avoid impulsive consumption and passionate consumption. At the same time, when purchasing, you must choose a formal trading platform, inquire about the business qualifications of the business operators, understand the true attributes of the purchased goods, try to keep relevant transaction records, publicity records, service commitments, etc., and keep sales vouchers to avoid the inability to prove when problems arise. After a dispute arises, try to settle it through consultation. If it fails, you can complain to our market supervision department or consumer association, and our market supervision department will do its best to safeguard the legitimate rights and interests of consumers.

Hong Kong Economic Herald: 3.15 is coming soon. Can you remind consumers of the problems that should be paid most attention to in safeguarding their legitimate rights and interests according to the daily complaints received by consumers?

Chen Xiaoyan

According to the analysis of daily complaints, especially the cases of difficulties in safeguarding rights, we notice that if consumers can improve their awareness of safeguarding rights and self-protection, pay more attention to pre-consumption claims and conscientiously perform inspection responsibilities, then even if they encounter consumer disputes, whether they negotiate with operators to safeguard their rights or seek help from consumer associations or relevant departments, consumers who are "weak" can provide more powerful assistance for the settlement of consumer disputes, which is convenient for relevant departments to help consumers solve consumer disputes.

For example, we recently received a complaint: when a consumer bought food in a supermarket, the name of the food printed on the consumption certificate provided was inconsistent with the food he bought, and the price was also inconsistent. Such proof affected the consumer’s right to claim compensation after being infringed. In the consumption survey we carried out a few years ago, we also found that the name of the goods on some supermarkets’ printed receipts was inconsistent with the goods actually purchased. In this case, if consumers did not check carefully on the spot, they would not be able to provide effective proof in time when they suffered personal and property losses.

At present, consumers should pay attention to the consumer complaints when we buy goods or receive services in our daily life: for commodity consumption, we should take the initiative to obtain and keep the consumption credentials when we consume, and at the same time, we should pay attention to checking the machine-made receipts and invoices provided by operators on the spot to ensure that the names of the bills are consistent with the names of the purchased goods, the specifications and models are consistent, and the sales prices are consistent with the personal payment prices. For service consumption, such as beauty salons, body building, home improvement, education and training, accommodation and tourism, etc., in addition to paying attention to actively obtaining and retaining consumption credentials, we should sign a service agreement with the operator at the same time, and indicate or sign a supplementary agreement in the format contract for the personalized commitment service of the operator. Prevention in advance is a strong support for safeguarding rights after encountering problems!

This year, the City Consumers Association will also strengthen consumer publicity and education, carry out in-depth consumer publicity and education into community activities, send laws and regulations, rights protection methods and consumer warning tips to consumers, and make continuous efforts to improve the consumption environment in our city!

Elephant News: A few days ago, some media reported clues about the problem of bottled water. What measures did our regulatory authorities take? Can you introduce the specific situation of the investigation?

Zhou Fang

Municipal Market Supervision Bureau has always attached great importance to food safety supervision, including bottled water, and organized special rectification, supervision and sampling inspection of bottled water production for many years. The production conditions, food safety control ability and quality and safety level of bottled water production enterprises in the city have been continuously improved. On the morning of February 6th, the online media of Dongfang Jinbao published an article on "Insider Investigation of Bottled Water Fraud", which reflected that the illegal production and operation of bottled water in the market had not been completely eradicated. After learning the relevant public opinion information, the leaders of the Municipal Bureau attached great importance to it and acted quickly that morning to organize and investigate the relevant clues reflected by public opinion. Even during the Spring Festival holiday, the investigation of relevant clues was not relaxed, and the promotion meeting was held several times in a row to arrange the deployment, and the front-line supervision was organized to ensure that the investigation and rectification were in place.

On February 6th, the online media of Dongfang Jinbao reported that the main clues were that water shops directly sold tap water and groundwater privately. Individual bottled water sales points have poor sanitation; Individual bottled water products have no identification information such as manufacturer and address; There are hidden quality problems in barreled water buckets and lids.

In response to the clues reflected by the media, our bureau immediately set up a special working class, which is personally responsible by the main leaders and composed of relevant personnel such as food supervision, news propaganda, law enforcement inspection and the public security team stationed in the bureau. According to the problems and clues reflected by the media, we went to Jinshui District, Economic Development Zone, Guancheng District, Airport District, xinzheng city, zhongmou county and other places to conduct investigations one by one with the regulatory authorities of the jurisdiction, and investigate and deal with illegal acts in time.

After investigation, Aoquan bottled water store in Zhengzhou Economic Development Zone illegally filled bottled water without any logo without obtaining the food production and operation license. The store is suspected of violating the relevant provisions of the Food Safety Law and engaging in food production and business activities without permission. The market supervision department of Zhengzhou Economic Development Zone has filed a case for investigation and punishment according to law, and made a penalty decision of confiscating 165,300 yuan. Currently, relevant administrative penalty procedures are being implemented.

The manufacturer of the "Yuzhiyang" bottled water involved in the report is Henan Yuzhiyang Beverage Co., Ltd., and its production address is Houwei Village, Xie Zhuang Town, Xiangyun Road Office, Zhengzhou Economic Development Zone, and it has not obtained the Food Production License. The company is suspected of violating the relevant provisions of the Food Safety Law and engaging in food production activities without permission. The market supervision department of Zhengzhou Economic Development Zone has filed a case according to law, and based on the illegal facts and illegal income, it has made a penalty decision of confiscating 250,200 yuan, and is currently fulfilling relevant administrative punishment procedures.

Sun Ping ‘an Department Store in Mengzhuang Town, xinzheng city did not fulfill the obligation of incoming inspection when purchasing, and operated bottled drinking water with labels that did not meet the requirements. The market supervision department of xinzheng city ordered the parties to correct the illegal behavior, and gave them an administrative penalty of warning, confiscation of illegal income of 507.5 yuan and fine of 10,000 yuan.

Shigengxin bottled water service station in Jinshui District, Lanpei bottled water service station and Lantian water station in No.135 Buchang Street, Guancheng Huizu District have not obtained food business licenses, and the local market departments have ordered them to apply for registration certificates of small food shops within a time limit.

Other problems reflected by the media, food safety violations have not been found in the field verification.

In order to further strengthen the supervision of barreled drinking water production and business operation units and effectively ensure the food safety of the people, on February 10th, our bureau issued the "Special Remediation Plan for Barreled Drinking Water Production and Business Operation in 2021", arranged and deployed the special rectification work of barreled drinking water production and business operation for 10 months, and adopted measures such as special inspection, comprehensive sampling inspection, intensified disposal, and informing industry organizations to strengthen self-discipline, so as to standardize the production of barreled drinking water, severely investigate and punish unlicensed production, sales and illegal filling without permission. Since the implementation of the rectification, the city has dispatched more than 1,000 law enforcement officers and 383 law enforcement vehicles, inspected 720 bottled water production and business units, sampled 241 batches of bottled water and source water samples, found 35 problems, ordered 35 rectifications, put 4 cases on file for investigation, and banned 10 production sites suspected of illegally producing bottled water in conjunction with local governments.

In the next step, we will also give full play to the role of complaint reporting and unblock all kinds of complaint reporting channels such as 12315. Give full play to the management advantages of township (street) party committees and governments, such as being close to the masses, gridding, long-distance system and long-distance system, solve the problems of "black dens" in food production and operation, strong concealment of illegal and criminal acts, and difficulty in daily supervision, establish a long-term mechanism of "whistling at the grass-roots level and responding by departments" to find and deal with problems, and effectively improve the food safety level of the whole city.　

Moderator Xin Yang

Due to the time, today’s press conference is over. If you need to continue the interview after the meeting, please contact the department in charge of news propaganda of Zhengzhou Municipal Market Supervision Administration at 67886297.

Today’s press conference is over, thank you!

The 14th Press Conference on Epidemic Prevention and Control in COVID-19, Hainan Province.
(February 19, 2020)

Ru Yingying:

Hello, ladies and gentlemen! At present, the epidemic prevention and control work has reached a very critical period. In order to further strengthen the popularization of protection knowledge and ensure the safety of those who return to work and resume production, the Information Office of Hainan Province held the 14th news conference on the epidemic prevention and control work in COVID-19, Hainan Province, and invited Mr. Sun Shaoke, deputy director of the Provincial Big Data Administration, Mr. Chen Jianhong, spokesman of the Provincial Health and Wellness Committee, and Mr. Jin Yuming and Mr. He Bin, chief physicians of the Provincial Center for Disease Control and Prevention, to answer your questions around the theme of "knowledge of epidemic prevention and control in different industries and populations".

First of all, please ask Chen Jianhong, spokesman of the Provincial Health and Wellness Committee, to report the latest epidemic situation.

Chen Jianhong:

First, the latest epidemic situation

From 00: 00 to 12: 00 on February 19th, 2020, novel coronavirus was reported by Hainan Province, and there were no newly confirmed cases, severe cases, deaths and discharged cases.

By 12: 00 on February 19th, Hainan Province had reported 163 confirmed cases, 9 severe cases, 4 deaths and 79 discharged cases in novel coronavirus. Among the confirmed cases, there are 34 cases in Haikou, 54 cases in Sanya, 15 cases in Danzhou, 3 cases in Wenchang, 6 cases in qionghai city, 13 cases in Wanning, 3 cases in Dongfang, 9 cases in Chengmai, 6 cases in Lingao, 7 cases in Changjiang, 4 cases in Lingshui, 3 cases in Ding ‘an, 3 cases in Baoting, 2 cases in Ledong and 1 case in Qiongzhong.

By 12: 00 on February 19th, 5,280 close contacts had been tracked, 4,196 people had been released from medical observation, and 1,084 people were still under centralized medical observation.

Second, the daily epidemiological risk warning (February 19)

In recent years, the number of newly diagnosed cases in our province has remained low continuously, and the number of discharged cases has increased significantly. However, due to the recent resumption of work and other factors, if the prevention and control measures are not in place, there may be epidemic fluctuations in the future. The prevention and control suggestions are as follows:

1 prevention and control departments at all levels should strengthen the epidemic monitoring and related prevention and control measures after the resumption of work. In particular, key areas such as Haikou and Sanya should strengthen prevention and control.

2. Try to go to work at the wrong time, arrange shifts flexibly, prohibit gatherings and dinners, implement a meal sharing system, clean up the working and living environment, reduce the living density and strengthen ventilation.

Ru Yingying:Next, please answer the questions that journalists and netizens care about.

Q:Our province launched the health code system on February 18th. Could you tell us something about it?

Sun Shaoke:

Thank you for your question. I will break your question down into twelve sub-questions to answer.

(1) What is Hainan Health Code?

Hainan Health One Code System is a personal two-dimensional code generated by comparing and verifying the health data declared by residents or people returning to work, combined with epidemic prevention big data information.

(2) What is the meaning of "three colors" of Hainan health code?

A green code indicates that there are no symptoms at present. According to local management requirements, you can check the bright code of body temperature. The yellow code and the red code do not meet the traffic conditions for epidemic control, and they can travel normally only after being converted into green codes.

(3) What are the differences between the green code, the yellow code and the red code?

Health codes are divided into three colors: red, yellow, green, yellow and red.

1. When the access control at the bayonet or the enterprise returns to work, the green code personnel can pass by the code and go to work normally. Those who receive the red code and the yellow code need to be isolated according to the regulations and make a daily health punch card. When the conditions are met, they will be turned into green codes.

2. In principle, the "red code" personnel who entered Qiong shall be advised to return or delayed to Qiong. "Yellow code" personnel shall be observed at home or in centralized isolation according to regulations. Display "green code", and pass the release after bright code and temperature measurement.

(4) How to apply for a green health code?

Users don’t have a health code by default. Please apply for it through government service APP, government big data WeChat official account, Coconut City Minyun, Alipay and WeChat scan code, and punch in your daily health card. The system will automatically assign you a health code of corresponding color according to your health information.

(5) How can the red code/yellow code be converted into green code?

Code red and code yellow personnel must punch in the registration information for 14 consecutive days and meet the relevant conditions before they can turn into green codes.

(6) What are the functions and functions of Hainan health code?

Hainan health code can be applied and popularized in multiple scenarios, which can improve work efficiency and control quality. In management scenarios such as grid worker’s door-to-door inspection, community gate inspection, unit enterprise’s return to work registration, road traffic checkpoint inspection, fever clinic, fever medicine purchase, etc., people’s personal health code can be directly scanned, information can be collected without contact, reporting is convenient, and data can be shared and utilized, which is conducive to rapid epidemic prevention work.

(seven) the scope of application of Hainan health code?

Hainan health code is applicable to those who are in Hainan and those who are waiting to enter Hainan.

(eight) Hainan health code which occasions need to be used?

During the epidemic prevention and control period, the health code can be used as an electronic passport for work, study and life in Joan. Please take the initiative to show it to cooperate with the inspection when necessary. In addition, the health code can also be used in scenes such as hospitals, pharmacies and enterprises returning to work and production.

(9) What is the significance of Hainan health code for enterprises to resume work and production?

Grasp the real-time health status of employees through employee health codes, effectively arrange work for different people, and reduce the risk of epidemic spread caused by gathering; At the same time, it is also conducive to effectively evaluating the risk of enterprises’ resumption of production and work, better balancing the relationship between epidemic prevention and control and enterprises’ resumption of production through health code, and promoting the orderly development of social economy.

(10) Where can I register to check the health code?

The health code system has been provided in platforms such as Hainan Government Service APP, Hainan Government Big Data WeChat official account, Coconut City Minyun, Alipay, etc. Citizens can scan the code and log in through Alipay, Coconut City Minyun APP, WeChat, mobile browser and other channels.

(11) Can health codes only be used by Hainan natives? Can I use it from other places?

The health registration function is used for personal self-help online health status report. No matter local residents, people who have returned to Qionglai from other provinces or Hubei Province, they can register their own health by punching in the health registration function of the health code.

(12) How to consult if there are problems in the use of health codes?

Members of the public can call the Hainan 12345 government service hotline to ask questions related to health codes.

Q:Yesterday, our province issued "Ten Measures for Migrant Workers to Work in Provincial Key Projects and Key Projects during the Epidemic Prevention and Control Period", and construction sites in our province will start one after another. How to do a good job in epidemic prevention and control after the construction sites resume work?

He Bin:

After the construction site resumes work, all parties involved in the construction should implement the main responsibility of prevention and control, strictly do a good job in epidemic prevention and control, and file a record for future reference.

(1) Personnel control requirements.

1, completes the personnel registration;

2, do a good job in all field personnel temperature detection;

3. Do a good job in reporting the causes of absenteeism;

4. Make emergency response.

(2) Requirements for control on the construction site.

1. The construction enterprise shall set up temperature detection points at the entrance and exit of the construction site, and all personnel must have temperature detection when entering the construction site. Persons with body temperature greater than or equal to 37.3℃ should be sent to the isolation observation dormitory in time for further isolation observation. After resting in the isolation observation dormitory for 10 minutes, if the body temperature is still greater than or equal to 37.3℃, appropriate protective measures should be taken and sent to the fever clinic designated by the health department in time. All personnel entering the site should wear masks and take personal protective measures. Decentralize pre-shift education, technical disclosure and other activities to reduce personnel gathering and meetings.

2. According to the relevant technical requirements, carry out ventilation, disinfection and epidemic prevention work on the construction site, office and living areas (site canteens, dormitories, toilets and other places) and other personnel activities.

3, strict implementation of food procurement, processing, storage and other health standards, not illegal slaughter, disposal of wild animals, and effectively protect food safety. The canteen on the construction site can take measures such as separate meals and wrong meals, and it is forbidden for people to have dinner.

4, do a good job in the classification of domestic waste, in strict accordance with the requirements of the disposal of discarded masks and other medical protective equipment waste.

5, the construction site should be related to health and epidemic prevention education into the approach and daily pre-job education, fully launch the publicity and education of novel coronavirus related knowledge, take measures such as posting health and epidemic prevention advertisements in a prominent position in the construction site and living quarters, and improve the prevention and control awareness of field personnel.

6, the implementation of epidemic prevention and control work to implement the daily system and emergency reporting system.

Q:How do migrant workers and other migrant workers do personal protection?

He Bin:

(a) before returning to the city, to carry out temperature measurement, to ensure that there is no abnormal increase in body temperature.

(2) Measure your body temperature before going to work every day on weekdays and make records. If you have symptoms such as fever and cough, you should be isolated in time and seek medical treatment.

(three) when many people work together in the workplace, each person should wear a mask.

(4) Wear masks on the way to the workplace, and keep a certain distance between people.

(five) collective dormitory ventilation frequently, the distance between beds is more than 1 meter, daily cleaning, timely cleaning of garbage, and thorough cleaning and cleaning of the dormitory every week.

(6) Take meals at the wrong time to avoid dinner. Clean the restaurant thoroughly after each meal, with no food residue on the dining table and no sanitary corner on the ground, and remove the kitchen garbage in time. Clean and disinfect the used tableware in time.

(seven) keep the public toilet ventilated. Sanitary cleaning shall be carried out at any time every day, and the floor and walls shall be kept clean. There shall be no dirt in the sink and no feces and dirt accumulation in the urinal. Disinfect urinals every day.

(eight) wear a mask when traveling daily, and do not litter or spit when going out. When sneezing, cover your nose and mouth with paper towels, or use elbows and arms to keep a certain distance from others, and do not move in crowded places. Do a good job of hand hygiene after going out and returning.

Q:How to prevent and control the epidemic situation in the collective office after returning to work?

Jin Yuming:

(a) staff should do a good job of health monitoring, if there are suspicious symptoms of novel coronavirus infection (including fever, cough, sore throat, chest tightness, dyspnea, fatigue, nausea and vomiting, diarrhea, conjunctivitis, muscle aches, etc.), don’t go to work sick, you should report to the unit in time and go to the fever clinic for investigation.

(2) If suspicious symptoms of novel coronavirus infection are found, the staff should register and ask them to go to the nearest fever clinic for investigation.

(three) public goods and public contact items or parts should be cleaned and disinfected regularly.

(four) to maintain air circulation in the office. Ensure the normal operation of the air conditioning system or exhaust fan, clean the air conditioning filter regularly, and strengthen the ventilation by opening the window.

(five) the bathroom should be equipped with enough hand sanitizer to ensure the normal work of water supply facilities such as faucets.

(six) keep the environment clean, clean up the garbage in time.

Q:How do students protect themselves during the winter vacation and on the way back to school?

Jin Yuming:

(1) During the winter vacation.

1. Students who have a history of residence or travel in epidemic-prone areas (such as Wuhan) have been under medical observation at home or in designated places for 14 days since leaving the epidemic-prone areas.

2. Students from all over the country should stay at home as much as possible, reducing visits to relatives and friends, gatherings and dinners, and activities in crowded public places, especially in places with poor air mobility.

3. Students are advised to monitor their health every day and report to the designated person in charge of the community or school as required.

4. At the end of the winter vacation, students can return to school normally if they have no suspicious symptoms. If you have any suspicious symptoms, you should report them to the school or the guardian, and seek medical treatment in time, and then go back to school after recovery.

(2) On the way back to school

1. Wear medical surgical masks all the time when taking public transport.

2, keep hand hygiene at any time, reduce contact with tools of public goods and parts.

3. Do a good job in health monitoring during the trip, and take the initiative to measure your body temperature when you feel feverish.

4. Pay attention to the health status of the surrounding passengers and avoid close contact with people with suspicious symptoms.

5. If there are suspicious symptoms during the trip, you should take the initiative to put on a medical surgical mask, try to avoid contact with other people, and seek medical attention in time according to your condition.

6. If you need to see a doctor in a medical institution during the trip, you should take the initiative to tell the doctor about the travel and residence history of the relevant disease-endemic areas and cooperate with the doctor to carry out relevant investigations.

7. Keep the travel ticket information properly to cooperate with the investigation of possible close contacts.

Q:What are the suggestions for kindergartens (or schools) to prepare for returning to school after the outbreak?

Jin Yuming:

(1) Students who have lived or traveled in areas with high epidemic rates (such as Wuhan) before returning to school are advised to stay at home for 14 days before returning to school.

(2) Students should monitor their body temperature and health status every day after returning to school, try to reduce unnecessary going out and avoid contact with other people.

(3) When students are in close contact with other teachers and students, they should wear medical surgical masks correctly to minimize the scope of activities.

(IV) Schools should closely monitor students’ health status, measure their body temperature twice a day, and make records of absence, leaving early and taking leave. If suspicious symptoms are found among students, they should immediately report to the epidemic management personnel, and cooperate with medical and health institutions to do a good job in the management and disinfection of close contacts.

(5) Schools should try to avoid organizing large-scale collective activities. In classrooms, dormitories, libraries, activity centers, canteens, auditoriums, teachers’ offices, toilets and other activity areas, it is recommended to strengthen ventilation and cleaning, and equip them with hand sanitizers and hand disinfectants.

(six) the school to carry out online teaching, make-up classes for students who missed classes due to illness, for those who delayed the exam due to illness, make-up exams should be arranged and should not be recorded in the file.

Q:At present, farmers’ markets in our province have also resumed business one after another. How can farmers’ markets do a good job in epidemic prevention and control?

He Bin:

(a) the management department of farmers’ market should attach great importance to the prevention and control of epidemic situation, establish the working mechanism of epidemic situation prevention and control, formulate the prevention and control plan, refine the prevention and control measures, implement the prevention and control personnel, put the responsibilities in place, and divide the work among people.

(two) the management department of the farmer’s market should grasp the out-going situation and health status of all operators and relevant staff in the market 14 days before rework. People from high-incidence areas (such as villages, communities and streets with confirmed cases in Hubei Province) must be observed in isolation for 14 days before they can start business and rework. Other migrant workers who have passed the temperature and health examination can do business and rework.

(three) operators and staff in the market daily health monitoring, the establishment of body temperature monitoring register. Operators should maintain personal hygiene when providing services, wash their hands frequently and wear masks all the time.

(4) Strictly implement the system of inspection and acceptance of incoming goods and claiming tickets and certificates. Operators in farmers’ markets shall not purchase food and food raw materials that have no source or do not meet the requirements, and it is strictly forbidden to purchase and use meat and its products that have died of illness or the cause of death is unknown, and that have failed quarantine; It is forbidden to slaughter live livestock and poultry in captivity, to trade live poultry, to purchase and sell wild animals and their products.

(5) Market operators should carry out a general cleaning after the daily closing of their stalls, and clean the countertops, floors, sewers and storefronts with water to keep the stalls clean and tidy, so as to ensure that no sanitary corner is formed. Regularly spray and disinfect sewers, floors around stores, countertops, appliances and chopping boards. When cleaning and disinfecting, wear long water shoes, masks and waterproof gloves, and do a good job in personal hygiene protection. Pay attention to the ventilation of the place (mechanical ventilation is used when necessary). Public toilets should be kept clean and equipped with soap, hand sanitizer or alcohol-containing hand sanitizer to ensure the normal use of water supply facilities such as faucets. Strengthen garbage classification management, set up garbage bins with discarded masks, remove garbage in time, and keep the environment clean and hygienic.

(6) Do a good job in rodent control and pest control. Strengthen the management of garbage in farmers’ markets, require garbage transport vehicles and hand-propelled garbage collection vehicles to be stored and transported in a closed manner, and improve the level of garbage collection, transportation and treatment; Install anti-rat, anti-mosquito and anti-fly facilities. Ensure that the control level of rats, mosquitoes, flies and cockroaches (vectors) in the market meets the requirements of national standards.

(seven) the entrance of the farmer’s market to test the temperature of customers, if necessary, to re-test, to remind passengers to wear masks. People with fever reaching or exceeding 37.3℃ are not allowed to enter.

Q:How to ensure epidemic prevention and production and life in rural areas?

He Bin:

(a) have been to Hubei, relatives and friends from Hubei should promptly inform the village committee, family members, relatives and friends or their own fever, cough, chest tightness and other unwell symptoms, to report early, timely diagnosis and treatment. Wear a mask when going to crowded places, and wear a mask when coughing or having a fever. This is the simplest and most effective protective measure.

(two) clean up the sanitary corner, timely removal of garbage, do a good job in environmental sanitation, prevent mosquito and fly diseases. Do not spit everywhere, cover your nose and mouth with paper towels when coughing or sneezing, and wash your hands after handling.

(3) Wash your hands with soap or hand sanitizer for at least 15 seconds after coughing or sneezing, preparing food, defecating before and after meals, touching animals or handling animal droppings, and going out and returning home, paying attention to scrubbing every part in place.

(4) Open the doors and windows regularly to keep the air circulating at home. Exercise more, drink more water, get enough sleep, mix food with meat and vegetables, separate raw food from cooked food, and try to improve your immunity.

(five) livestock and poultry should be kept in captivity, cleaned and disinfected, and vaccinated in time. Do not hunt, kill, process, sell or eat wild animals and their products.

(six) support the work of township and village cadres, and cooperate with the registration and verification of epidemic prevention. Poverty alleviation cadres in the province, especially those at the grassroots level, should guide and help the poor to implement prevention and control measures to ensure that no one is left behind.

(7) Crowd gathering places are risky, so it is necessary to visit relatives and friends less, gather for dinner less, go to markets less, and go to crowded places less. Don’t attend village temple fairs, public meetings, etc.

(eight) if the body is abnormal or in close contact with the confirmed sick person, don’t hide it for fear of isolation. As long as the patients are found and isolated in time, the epidemic situation can be contained quickly. Don’t panic too much and don’t believe in rumors.

(nine) to develop good hygiene habits, don’t litter, especially the worn masks and related protective equipment. If it is possible, it should be centralized and harmless, and if it can’t be centralized, it should be burned by itself.

(ten) don’t refuse to check the temperature of the temporary epidemic prevention checkpoint. In response to the government’s call, migrant workers returned to the city in an orderly manner as required. Migrant workers should not bring live birds and other animals when they return to the city.

(eleven) the plan of the year lies in the spring, the epidemic situation should be prevented, and the production should not stop. We should do a good job in spring field management, spring ploughing and animal husbandry production.

Q:Can I order takeout during epidemic prevention?

Jin Yuming:

It is suggested that the take-away restaurant will distribute the containers containing food outside, and increase the frequency on the basis of the usual cleaning and disinfection requirements to disinfect the delivery staff’s vehicles. Do a good job of cleaning, disinfection and protection, and the possibility of virus transmission through take-away is relatively low. Be sure to wear a mask when taking takeout. It is suggested to carry out non-contact delivery, and inform the delivery staff to put the goods at the designated place, without the need for both parties to sign face to face. When taking takeout, you can bring disposable gloves, or use paper towels to separate your hands from the packaging bag. After taking the takeaway, you can remove the layers of packaging under the protection of gloves or paper towels and throw them into the trash can. Then use the soapbox flowing water to absorb it at the first time, or use antibacterial hand gel containing alcohol to clean your hands. However, we still suggest cooking by yourself and bringing meals. If you go to a restaurant or order takeout, it is recommended to order hot food instead of cold food; If possible, reheat the food before eating to ensure it is cooked thoroughly; Always remember to maintain hand hygiene, wash your hands before and after meals and after touching easily contaminated items.

Ru Yingying:thank you This concludes today’s press conference.

　　Cctv news(Reporter Li Wenxue): According to the requirements of the "Class B and B Tube" general plan notice of the comprehensive group of the State Council Joint Prevention and Control Mechanism and the "novel coronavirus Infection Prevention and Control Plan (10th Edition)", on January 9th, the Harbin Leading Group Command issued a notice on optimizing and adjusting the nucleic acid detection strategy, requiring that no nucleic acid should be done unless necessary, at least one 24-hour nucleic acid detection point should be set up in all districts and counties, and personnel of key institutions should carry out antigen or nucleic acid detection.

　　According to the notice, it is required to insist on not doing nucleic acid unless necessary, and no longer carry out nucleic acid screening for all staff. Community residents are "willing to check and check" as needed. The cost of nucleic acid testing for personnel and medical personnel in key institutions such as nursing homes and welfare homes shall be borne by the competent department of industry according to the requirements of "who is in charge, who is responsible and who pays"; Other people will pay for nucleic acid testing from January 10, 2023.

　　All districts and counties (cities) should rely on community health service centers or township hospitals to set up enough convenient nucleic acid detection points, and at least one 24-hour nucleic acid detection point should be set up to facilitate the needs of the public. All nucleic acid detection points should be set in place before January 10. All districts and counties (cities) shall set up at least one testing point that can provide Chinese and English nucleic acid testing reports to meet the needs of citizens for nucleic acid testing abroad.

　　Medical institutions should carry out antigen or nucleic acid detection for outpatients (emergency) with fever and respiratory infection symptoms, hospitalized patients with severe and high risk, and symptomatic medical staff.

　　During the epidemic period, the staff in places where vulnerable people are concentrated, such as pension institutions and social welfare institutions, will carry out full-time nucleic acid testing twice a week, and the people who are cared for will carry out antigen or nucleic acid testing twice a week. The testing of agency staff and people who are cared for will be carried out alternately every other day, or it can be carried out according to the requirements of the competent authorities of the industry. Nucleic acid detection of people in other industries shall be carried out in accordance with the requirements of the competent department of industry.

　　The elderly aged 65 and above, long-term hemodialysis patients, severe diabetes patients and other high-risk community residents, infants under 3 years old and other people need to carry out antigen testing after symptoms such as fever and respiratory infection, or go to convenient nucleic acid testing points set up in the community for nucleic acid testing. Just as residents are infected, other people can carry out antigen testing every day for 3 consecutive days.

　　After other residents have symptoms such as fever and respiratory infection, they can carry out antigen testing on their own as needed, or go to convenient nucleic acid testing points set up in the community for nucleic acid testing.

　　Foreigners enter the gathering place of vulnerable people, check the negative certificate of nucleic acid test within 48 hours and carry out antigen test on the spot; Enter all kinds of business premises, commercial stores, government agencies, enterprises and institutions, and no longer check the negative certificate of nucleic acid detection.